Assistance Produit

Support Dreammaker Sleep Aid

Getting Started

 

Great to see that you’ve purchased a Tommee Tippee Dreammaker sleep aid. To help you get started and to keep it working effectively, we’ve added all the guidance you should need.

 

How does it work?

A scientifically proven sound and light sleep aid that simulates, rather than stimulates. Developed with a world-leading Sleep Laboratory, the DreamMaker™ is a unique, patent-pending device that relaxes your baby, encourages them into a deep sleep and then prolongs the length of their sleep.

From the specific wavelength of the red coloured light, to the composition of the audio files themselves, we ensured each decision we made was rooted in science and received have painstakingly matched the optimum performance requirements.

 

USING THE SLEEP AID

How do I turn it on?

  1. Connect the provided USB cable to your Tommee Tippee Dreammaker™ and to a compatible adaptor plug. (The USB adaptor plug is not included but the cable is compatible with most USB plugs used as phone chargers.)
  2. To power on, double tap the inner circle on the top of the device.
  3. Select Light, Sound and Pulse settings to suit your preferences.
  4. To power off, simply double tap the inner circle again.

What are the different controls on the unit? 


WARNING: You should ensure the Dreammaker™ sleep aid and cable is placed at least 3ft away from baby’s cot/bed.

 

Warranty

This product is covered by our exclusive two-year warranty when you buy directly from us! For full terms and conditions, please click here.

What is covered?

Any defect due to faulty materials or workmanship which occurs while the Product is covered by this Warranty.

    What is not covered?

    This Warranty does not cover wilful damage, negligence or minor cosmetic damage caused by fair wear and tear.

    How long are Products covered?

    This Warranty covers Products for two years from the date of purchase.

    We will keep a record of when you purchased your Product in your Tommee Tippee account, there is no need to register.

    What if I bought my product elsewhere?

    If you have purchased any Tommee Tippee items from another retailer, online or in-store, you should address any issues you have to that retailer or website in the first instance. Your statutory rights are against the retailer that sold you the Product.

    What if it has been longer than two years from purchase of the Product?

    This Warranty only covers Products for two years from the date of purchase. Do not worry if a defect occurs after this time, we still want to help, so please contact us in the same way you would if you were making a claim.