Product Support
Support InEar™ Infrared Thermometer
Getting Started
What’s in the box?
- 1 x InEar Infrared Thermometer
- 1 x Probe Cover
- 2 x AAA Batteries
- 1 x Protective Case

How to Use:
Ear Temperature Mode
- Remove the probe cover.
- Switch the thermometer on by pressing the power button.
- The thermometer will automatically appear in ear mode. Ear icon will be displayed.
- Insert the temperature probe into a proper position in the ear canal. Gently pull baby’s ear upwards to straighten the ear canal for an accurate reading.
- Press the measure button to take the temperature. The reading will appear on screen.
Object Temperature Mode
- Remove the probe cover
- Switch the thermometer on by pressing the power button
- Switch to the object measurement mode by pressing the Mode button. Home icon will show.
- Point the infrared sensor to the centre of the object 1-3cm away, then press and release the Measure button. The object temperature will be displayed on the screen.
Tips for an accurate reading:
- Child must be inside for 30 minutes before taking a measurement.
- The child and device must be in the same stable ambient (room) temperature for 30 minutes before operating.
- Always make sure the scanner lens is clean and undamaged.
- Child should not drink, eat or be physically active before/while taking the measurement.
- Remove hats and wait 10 minutes before taking a measurement.
- Don’t take a measurement during or immediately after nursing a baby.
- Wait at least 60 minutes after bathing to take a reading.
How to clean:
The lens in the probe is the most delicate part of the thermometer. When cleaning the lens, handle with care to avoid damage.
Make sure the probe is clean to ensure an accurate reading.
Use a 70% alcohol swab or cotton wool moistened with 70% alcohol to gently wipe the lens clean.
Allow the lens to fully dry for at least 1 minute.
Never insert a sharp object into the scanner area or any other open surface on the thermometer because this will cause damage and affect functionality.
Keep the thermometer dry and away from any liquids and direct sunlight.
It should be stored at temperatures between -20°C - + 50°C, RH < 95%.
Functions:
InEar Temperature Mode
InEar mode provides a fast and accurate reading of baby’s temperature by simply placing the probe into baby’s ear canal, gently pulling the ear upwards to straighten the ear canal for maximum accuracy.
Object Temperature Mode
This setting is perfect for taking a surface temperature reading, for example to check the temperature of baby’s bottle.
Memory Functions
The memory function is great if you want to look back on readings, to track baby’s temperature over time. This is particularly useful if you need to show a healthcare professional.
When the product is switched on, press the memory button. The screen will display “01” followed by the recorded reading. Press the memory button again to retrieve the second reading, and so on for the past 20 readings.
Support FAQ's