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Rechargeable Grofriend - Light and Sound Sleep Aid

Anything that helps your baby sleep soundly will help you get some much needed rest too. This cute and cuddly night-time companion provides soft lights, soothing sounds and gentle lullabies to help your baby settle to sleep. CrySensor technology listens out through the night and plays soothing sounds or lullabies to help comfort and settle baby if they wake.

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SKU

DTCCONF002

From £26.99 RRP: £39.99

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FREE DELIVERY for orders over £40
2-3 working days standard delivery
Find out more about delivery and returns

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Highlights

Intelligent CrySensor technology

Responds to any cries by playing soothing sounds or lullabies.

Dimmable lights

Heart-shaped light has 3-brightness levels, so the gentle glow won’t disturb your baby’s sleep.

No batteries needed

Lights and sounds are powered by a USB rechargeable power pack. No more searching for batteries at bedtime.

Healthy sleep habits

Learning how to fall asleep and resettle after waking is the foundation of a lifetime of restful sleep.

Features

• 85% of babies sleep better with a Tommee Tippee light and sound sleep aid*
• Rechargeable – USB power pack means no need to keep replacing batteries
• Intelligent CrySensor technology responds to crying noise by playing 20 minutes of soothing sounds or lullabies to soothe baby, meaning fewer wake up calls for mum or dad.
• 6 natural soothing sounds – choose from heartbeat, rainfall and white noise or 3 lullabies
• You’re in control – dimmable heart-shaped light allows you to choose right level of brightness for your nursery and automatically switches off after 30 minutes to save energy.
• Looks great in any nursery – cute and cuddly, gender neutral design suits all décor and styles. Choose from Ollie the Owl, Bennie the Bear and Pip the Panda, all part of our Grofriends collection of products.

*Source: 222 UK respondents, feedback survey August 2018

Description

Light and sound sleep aid

This cuddly bedtime pal has lots of features to help your little one sleep well. Dimmable heart shaped lights, familiar sounds and gentle lullabies help settle your little one to sleep.

The baby sleep aid you can count on

During the night, he uses his intelligent CrySensor to listen out for any crying noises and play sounds that calm and help your baby drift back to sleep. The white noise option helps reassure baby as it’s like the sound they’ve heard in the womb. Other sounds include heartbeat, rainfall and a choice of 3 lullabies.

Rechargeable power pack

Their tummy glows to provide a dimmable nightlight for you to check on your little sleeper. And now there’s no need for batteries as this light and sound sleep aid uses a USB rechargeable power pack to stay alert.

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Delivery

Standard Delivery (Usually 2-3 working days)
Free for orders over £40.00 otherwise £2.95

Express Delivery (Usually Next Working Day)
£2.95 for orders above £40.00 / £5.90 for orders under £40.00
Excludes the Scottish Highlands.

If we receive your order before 3:00pm (GMT/BST) Monday to Friday, and you select the Express Delivery option, we will dispatch your order the same day. Delivery should take place the following working day if in the UK Mainland or Northern Ireland, however, please note that Saturday and Sundays are not classed as working days but certain couriers will deliver on Saturdays. For all other areas, a 2 day service will apply.

We require a signature on delivery.

Saturday Delivery
£3.95 for orders above £40.00 / £6.90 for orders under £40.00

In order to guarantee your Saturday delivery, we must receive your order before 3:30pm (GMT/BST) on a Friday within the same week, we will dispatch your order to arrive on the Saturday.

We require a signature on delivery.

UK Collection Points

Not currently available.

Free for orders above £40.00 / £2.95 for orders under £40.00

Over 7,000 locations across the UK open early 'til late in the UK. If we receive your order before 6.00pm (GMT/ BST) Monday to Friday, we will dispatch your order the same day. Delivery to the designated collection point should take place the following working day if in the UK Mainland or Northern Ireland. Please note: Saturday is not classed as a working day, however some couriers may make deliveries on this day.

Reviews

2.6 / 5 118 Reviews

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3rd time Mum

22 March 2021

After previously having the GroCompany Ollie Owl for my daughter 2.5years ago and it still going strong today (using every single night) I was very excited to get another Sleep machine for my newborn Son - I opted for the Bennie Bear but cannot express my disappointment, the Cry Sensor stopped working after about a week so I continued to use it by starting it manually using the restart button on the foot each time my baby cried through the night however the button has since stopped working permanently, meaning to turn on I was having to press the arm which resets to original sound each time and then to turn off you need to pull out the battery pack with the switch. I don’t usually leave negative reviews but all attempts to contact Tommee Tippee have been unsuccessful and I’ve ended up buying a totally different more expensive brand. Total waste of money and inconvenience I should’ve just bought the other one in the first place. I had previously recommended to all expecting parents but I will not be anymore! Also a note on the new design- i was pleased to see it was rechargeable rather than having 2 sets of batteries constantly on the go but the bit which you put the lead in is very difficult to get in and out and there is no indication of when it needs recharging again!

Sambo

16 March 2021

I bought this a month ago as a gift for my Australian grandson. I believe he loves it very much. The features are amazing. A good purchase.

Kerry L

10 March 2021

Really happy with this purchase. It’s pretty and my daughter is fascinated by the music.

Catz

4 February 2021

Bought 2 days ago and last night our baby slept through for the first time in ages for 9 whole hours. The crysensor is genius and allowed us to stay asleep will she lullabied back to sleep. So happy with this purchase wish we'd discovered it sooner as our baby is 7 months old now and we have had many sleepless nights. Also the panda is cute to look at and calmed our baby for a nap in her cot first time ever she has napped off of me and not cuddling to sleep. Such a difference it has made.

KJR1

21 January 2021

I bought this specifically for the cry sensor, as the white noise cloud that came with our snuz pod did not have this feature. It doesn’t work at all so am still having to manually turn on every time my daughter wakes up. Should have bought a Ewan instead!

Vicky1986

12 December 2020

We had the old owl but after a few months the Velcro stopped working, TT wouldn’t replace as we had lost the receipt so even this one wasn’t fit for long term use. Fast forward 6 months later and the owls left side died completely. We rely on it so bought a new rechargeable panda. The cry sense wouldn’t work at all so sent back for a replacement, thinking it was just a faulty one off. The second one arrive and exactly the same problem. So back it went and this time we asked for the new owl instead, so happily it was 3rd time lucky and the 3rd one worked. At all costs avoid the panda there’s obviously a faulty batch out there!! Sadly TT don’t appear to make products that should last for the price you pay.

MiaCK

4 December 2020

Same as other reviews, cry sensor does not work. We had the original Percy the Penguin by GroFriends and this works perfectly. Needed one for nursery and for grandparents house so bought this one. Tried it for 2 nights and had to keep resorting to the penguin (which we luckily had to hand as we were cautious due to reading other reviews) as the cry sensor just did not work. Returned (had to PAY for the return which is disgusting) and bought the more expensive original one from Amazon. They work perfectly. Tommee Tippee have ruined a good product that worked.

Berriebo

6 November 2020

This product is not fit for purpose unfortunately. Was faulty on receipt. The cry sensory did not work. I had to PAY to return the FAULTY product to TT. I have read other reviews stating similar failings. Absolute terrible customer service from TT. Will not buy anything from them again.

Rrafneleh

24 October 2020

Bought this for my grandson and it really helps him to sleep but unfortunately the volume/ on/off button no longer works. Only had it 3 months ☹️

Kelsbells2

8 September 2020

After a lot of consideration we purchased an Ollie the owl, this is a lovely sized teddy however to us that's all it is. Although you are made to believe the volume can be adjusted this is only when you are next to the owl. Putting on the cry sensor with the lower sound only works the first time as I have now been informed by tommee tippee that this then resets when finished, which means the sound goes back up to the medium volume to play when the sensor is re-activated, which is too loud to be in the cot with the little one. So beware of this.

NikkiNikki

19 August 2020

We’ve used this for a few months without the cry sensor to get our little one off to sleep using the heart beat sound. We’ve switched to the cry sensory. It doesn’t work. It’s on the correct setting! The panda will stop for a minute but instantly starts again with no noise. Waste of money.

Jeremy LC

15 August 2020

Ollie is lovely and soft but will go for 12 hours straight unless we're turn him off. The cry sensor does not work at all he's either on continuous repeat or off. This seems to be a reoccurring fault that should not get passed quality checks!

Kn baby

7 July 2020

I was gifted the battery version ollie the owl it was amazing and out my baby to sleep. The cry sensor also worked amazingly. The issue I has was the battery live was appalling. I had to change the battery every 5 to 6 days. Once I heard that there was a USB rechargeable one i had to grab it. The cry sensor does not work! And I've seen soo many people complain about this. Why are they still being sold if they all seem to be faulty? I will be returning and may invest in something else.

Danni89

3 July 2020

I bought this on Amazon. The instructions are wrong but this was cleared up by someone at Tommee Tippee. The cry sensor does not work correctly - after 20 mins the sound turns off, then straight back on again, even in a completely quiet room. Amazon sent a replacement and it has the exact same fault. Disappointed and will now seek a refund. On another note, online the instructions for which wings have which sounds, and the light and volume controls are the wrong way around.

Sandra85

18 May 2020

This is magic!!! The washing machine sound puts my normally screaming 1month old to sleep in less then a min! Honestly . Only thing that works.

IslaandJack

28 January 2020

This is a beautiful gift that we recieved for my new born but it’s great for my older girl as well. It has a few settings so you can have different songs and sounds and well as 3 different light modes. It’s very easy to use and is lovely and soft. Even if you don’t use it as a sleep aid it is a beautiful toy. We haven’t used the usb charging but it’s a brilliant idea. No worries about running out of batteries ever again - I wish more toys would do this.

SMON TAYLOR

15 April 2021

Battery life amazing, charged it once in three months and use it every night

Reply from Tommee Tippee UK

15 April 2021

That's great to hear Simon! Thanks so much for the great feedback.

Lester

25 March 2021

Simple to use and great battery life

Reply from Tommee Tippee UK

25 March 2021

Thanks Lester for your super review! We are delighted you love Ollie x

Jaunty

1 February 2021

This is the 4 owl bought my granddaughters wouldn't sleep without him. I bought one for a friend's granddaughter she just loves it and another for my new grandchild on the way.

Stef91

28 January 2021

I bought this for my little girl when we discovered she really liked white noise to help her to sleep. Really cute and soft but the cry sensor doesn't work and it is a pain going into her room to keep putting ollie back on

Customer 209

16 January 2021

Blank

Keljit

29 December 2020

I got this as a gift 6 months ago for my baby she’s had it ever since and loves it, soothes her to sleep and through the night it works wonders for coming on and putting her back to sleep. Only issue is 6 months down the line the left button has stopped working completely. So I can’t change the volume and it’s too loud to use. Im shocked it’s stopped working after just 6 months it is a great product overall and if this didn’t happen it would be a 5 star review

Ken 21

18 December 2020

First one for my grandson four years ago, he still love‘s it, second one for my granddaughter two months old

lauren2591

9 October 2020

Bought one in June and the cry sensor broke after 3 months. Purchased another and the cry sensor shut off after 3 hours despite the instructions saying that specific mode should 'listen' all night and activate when needed. Still awaiting a reply to my Facebook message to yourselves on how to get a refund The old ollie model was amazing. This one, not so much and the customer service has been even worse Completely disappointed with a brand I have known and loved for many years until now

apskill89

26 August 2020

I bought this recently after a recommendation from a friend with a six month old. Our daughter falls asleep beautifully with the white noise. The Crysensor works outstandingly and soothes her throughout the night however the instructions we received were incorrect. When we moved the switch on the rechargeable pack to the symbol labelled Crysensor on it didn't react to our daughter however when switched to the symbol labelled On with Crysensor off it reacted every time during the night. I may be mistaken but I would argue that the symbol are matched with the wrong description. This aside I would happily buy this product again!

BeanieQ

15 August 2020

Got this as a gift. The owl itself is cute and soft. Being able to charge it instead of batteries is a win! The sounds help my 3 month old stay sleeping / rested for longer and settle back after a feed much faster. BUT the instructions are wrong (thank goodness for other reviews to help!) and the sensor is trash. The sounds never turn off unless I press the button & it never picks up my baby crying after - which is not quiet! Last night we ended up leaving it playing until about 4am. TT need to get this product fixed Cos clearly I’m not alone.

MD85

2 July 2020

Bought this for a present for my nephew. He loves it. It really calms him.

NatalieM

14 June 2020

My nearly 2 year old is such a good sleeper and has been from an early age and we’ve put this down to the amazing Ollie the Owl. We do however get through batteries at such a fast rate so my husband and I were relieved to see the USB version. We bought one immediately as we’ve a second baby due next month. We have since received two Ollies and the cry sensor doesn’t work on either. Either stays on for 20 minutes and goes off completely or doesn’t ever turn off. It’s driving us crazy. We have tested all the function options on both Ollies. I’m shocked to see how many other parents are experiencing this same issue yet Ollies are still being sold. I can’t get through to the helpline to sort this issue out. Starting to loose faith in this product.

Laura74

8 June 2020

This sits next to the baby changing mat and is a welcome distraction from nappy changes for the baby. It’s not her favourite pastime and the light, music and heart beat help to keep her entertained. We use the heartbeat at night time feeds in the nursery too, to keep her calm and relaxed.

Paulinagggggg

6 June 2020

I bought Ollie the Owl for my baby in March .Unfortunately it did not work and I am still waiting for my refund...

Skhanal

5 June 2020

Ollie looks great and the white noise does help my daughter fall off to sleep. The battery life is also fantastic. However, as with many, many other reviews, the cry sensor does not work. It plays on a continuous cycle until I manually turn it off. Unfortunately I had the box destroyed before I realised this so I did not return it. I wouldn't recommend it as I bought it specifically for the cry sensor. Using white noise on YouTube would be a lot cheaper. It's a shame because I have a lot of Tommee Tippee products and they are usually high quality but unfortunately Ollie does not live up to the hype.

Linchris

5 June 2020

I bought this for my granddaughter initially as a sleep aid - it certainly seemed to help her settle. Now a little older she loves to cuddle her owl and to put the light or music on by pressing his feet A well constructed quality product from a trusted brand

Mums world

29 May 2020

I brought this about a month ago as my lb was struggling to sleep at night. He loves this owl and was worth buying. He settles in his cot straight away with the music playing to him and goes to sleep

Izzy

28 May 2020

I bought this before the birth of my twins, this always helps settle them, especially the heartbeat sound

XxChar88

7 March 2020

I love this cute owl and does my LB he was enchanted by light glow and lullaby from it, this adds a great bonus as there is no batteries needed, it charges via a USB lead which is also supplied. My LB sleeps with his owl on during his naps in the day time and then again at bedtime which helps him to stay settled.

Charlotte91

4 March 2020

I am so happy I purchased Ollie the Owl sleep aid, my daughter has not slept through the night since she was born, now 9 months old, although this has not completely made her sleep right through the night it has helped to soothe and reassure her when she stirs which would have been multiple times a night (approx 8 times a night). It has white noise sounds and lullaby’s which I think is an amazing feature as you have 6 different options to choose from and find the one that you baby is most soothed by. Also has the in built light which has 3 brightness settings, we find the lowest light setting the best for our daughter. I am thrilled to have finally found a product that helps with night times to get some sleep.

Billie

2 March 2020

We use this with our 6 month old and am wondering how we ever managed without it. The white noise is so effective because u can make as much noise around him when its on and hes asleep because the noise is already there. It saves people having to be quiet when hes asleep, especially in a small space. Cry sensor is excellent and not overly sensitive. He goes off to sleep well with it when he is ready to sleep and its good to travel with as well if you are out and about as it attaches to anything. Just make sure you have a stock of batteries in case you need them!

Jomum2three

13 February 2020

My 16 month old loves this product. He is one that likes to roll over and wake up during the night and this has been perfect as it responds to him making a noise. It has been great at settling him back down and he prefers the sounds you can set over the songs as well. I think the heartbeat is a great idea especially if you have a newborn!

Kelly Dempsey

14 April 2021

Very good

Reply from Tommee Tippee UK

14 April 2021

Thanks so much Kelly for your top review!

Kelly Moore

11 April 2021

Looks nice. Hopefully works as a sleep aid

Reply from Tommee Tippee UK

11 April 2021

Thanks so much Kelly for your super rating and comments. We really appreciate it!

Vandana Paul

6 April 2021

Heart beat sound is not great and the glow, which can be made brighter is not enough to produce a glow compared to similar products on the market.

Reply from Tommee Tippee UK

6 April 2021

Thanks Vandana for your honest review of the Light & Sound Sleep Aid. We appreciate your comments which will be fed into our Product development team as we are always striving to make our products the very best that they can be!

Lesley Bamford

5 April 2021

Lovely and soft made in great quality materials Easy to use and perfect for a baby settling aid

Reply from Tommee Tippee UK

5 April 2021

Thanks Lesley for your lovey review!

Jax88

7 February 2020

Ollie the owl, thank you!! I've been at my wits end with my refluxy 5 month old. He struggles to sleep day or night.... Until ollie arrived! The white noise especially really helps to soothe him. He's sleeping so much better now, thank you!

Emloy83

4 February 2020

This product is amazing!!! I was given this product to test with having a baby that doesn't like sleeping and omg I'd forgotten how good it felt to sleep it amazing highly recommend for all those mums and dads who need sleep and sooo cute as well another top job tommee tippee

Bethb123

28 January 2020

We received our Ollie the owl a week or so a go and tried it straight away. I didn’t think it would work As my daughter is 18 mI the old however she loves it. Does exactly what it should do, helps her go to sleep and if she wakes in the night Ollie will help her doze back off. The product is so soft and the colours are lovely for either boy or girl. We love ours :)

Babypudclub

28 January 2020

Wish I had known about this earlier as it’s a great soother, nice calming sounds as well as white sounds . You can also make it light up , the light creates perfect ambiance . It’s a lovely toy! I’m considering buying one for a friend!! You can also charge it up and it’s lasts ages , I have still not had to charge it up yet after a few weeks! Very impressed!!

Kim88

26 January 2020

I think ollie the owl is brilliant! It soothes my son to sleep quite quickly and I love all the different sounds there are how you can change the volume and brightness. I think the cry sensor is a good idea too. My son is only 14 months and already knows how to squeeze the foot to put the sound on! I also love how ollie is rechargeable instead of having to change batteries.

katielouiseosborne

24 January 2020

He loves the music and lighting it up. It's really good I'm going to keep if have another one as it's got heartbeat and white noise best thing ever

Happy

10 April 2021

Perfect and work amazingly for upset babies

Reply from Tommee Tippee UK

10 April 2021

Hey Happy! Great to see another wonderful review from you. Bennie is the best and we thank you so much for sharing your experience!

Natrose89

30 January 2021

I bought this so I could have my phone back as I was playing white noise off it to get my 2 and a half month old to fall asleep on her own during nap time. I love it! The cry sensor works really well, although I do wish there was an option for it to play the sounds continuously instead of always turning off after 20 minutes. The battery is lasting ages too, plus the light feature comes in useful in the middle of the night.

Fiona16

19 January 2021

We bought this as my five month old had started night waking and we were looking to help her self soothe in anticipation of her moving in to her cot. The bear is a lovely design with a variety of features. Personally, we use the heartbeat and soft red glow for our little one. Even if she begins crying she is soon mesmerised by the soft glow and the heartbeat sound soothes her. The cry response is great for through the night as well and baby has spent the full night in her cot for just over a week now. We absolutely recommend this product if you’re looking to help baby have a little more independence at night.

Santa

14 December 2020

We are wery happy, my daughter ❤ loves Bear light. Thank you so much

Lozza

13 December 2020

Brought for my daughter shes 5 weeks old so depend on this quite a lot to settle her and when it does she’s out for the count but the down fall is this takes 5 hours to charge and didn’t realise this till now so have one unhappy baby and a bear that needs 5 hours to charge :(

Pascal

28 October 2020

We got Bennie the Bear today and wanted to use the "crysensor on all night". It took us a while to realize that the manual is not correct. Once we knew which setting to choose we realized that the crysensor is broken. The white noise plays for 20 minutes and then immediately starts again. The crysensor does nothing. Also when pushing Bennie's right hand for 5 seconds, the sound stops (as it should), but, like the problem mentioned above, starts playing straight away. Very disappointed, especially reading all these reviews of people that had this issue months ago apparently. Enough time for Tommee Tippee to sort things out!

Customer 59

22 October 2020

Lovely teddy that really helps settle my little girl. Battery life is also amazing! We have only had to charge it once in the four weeks we have had it!

Customer 58

22 September 2020

Cry sensor didn't work and lullabies sounded strange

Char86

29 May 2020

I originally bought this from Amazon, despite reviews on their saying people had, received a faulty bennie - the seller was the official Tommee Tippee, sadly when it arrived it was faulty and had to be returned. This was a gift and I had previously bought the owl for someone else so went to the Tommee Tippee website and order from there, which cost me more in postage and packaging but the bear works. I would say my friends who I have purchased these for have given me mixed reviews. One of them swears by it and the other says it doesn't help massively with sleep but comforts her little boy which is good and she is hopeful as he gets older it will work better. I am due my own child in a few months and will probably go for the panda this time.

Gemma

15 May 2020

We have always had the original Ollie the owl for my first little boy and he still sleeps with it now at 2 year old. Rechargeable Ollie was bough as a gift for us and unfortunately the cry sensor doesn’t work. The noises play for 20 mins, go off and then come back on repeatedly. Contacted Tommie tippee and was told to return it however this isn’t any good for me who currently will only settle with white noise.

Kirstytj84

4 February 2020

My son absolutely loves this bear, it plays a few different songs and then also has a few different sounds eg waves, you can change the volume too using the hands and feet. It is lovely and soft to touch and has a comforting warm glow to the tummy. Once charged the battery lasts quite some time. It has a great setting on it - if your baby wakes up crying it will automatically start playing soothing music, this feature is priceless for over tired parents!

AmyLK

4 February 2020

Lovely product, my little girl sings along to twinkle twinkle little star. Relaxing music and light for bed time.

Patricia

3 February 2020

Really impressed with the new USB rechargeable Bennie bear from tommee tippee. I love that the product dose not require batteries and only needs charging by being plugged In, this means in the long run I will be saving a lot of money on having to buy new batteries all the time. The bear has lots of different features including a cry sensor. Meaning when my little one wakes up or makes a noise it will turn the white noise back on to help settle my little one back to sleep. This will then play for 20 minutes then turn back off and stay active for 3 hours in case baby wakes again. The bear plays six different sounds including a heartbeat, rainfall, white noise and three different lullaby's. We really love using the white noise for naps and bedtime as it really helps settle my daughter to sleep, especially if we are out and about as the bear is really compact and easy to travel with so I can just attach it to the pram. The bear also comes with a night light in the tummy that has three different settings. I find this really helpful at night times and it will automatically turn off after 30 minutes to save power. I love that the bear also has a Velcro loop, this means I can attach it to the cot, pram and car seat so I can easily take it on day's out as well. We are really happy with this white noise/night light bear from tommee tippee, it has made nap and bed times so much easier. I would definitely recommend this product to any parents or parents to be, it is definitely a must buy for the baby's list.

Kayleigh91

29 January 2020

Wow, absolutely fab product! My little boy has taken to Bennie so well, we hang him on the outer bars of his cotbed as the light feature is great to help him know Bennie is still there. He has 6 soothing sounds to choose from including white noise which is the main one my little man likes as we've been told it reminds them of being in the womb, also the sensor is a god send! If my little one is just starting to stir Bennie kicks into action and plays a tune for 20 minutes and that will generally send him back to sleep without the need for me to comfort him. A massive positive is the fact that it has a rechargeable USB as any parent knows most things eat batteries like theres no tomorrow! All in all a brilliant product worthy of 5 stars!

kerry88

28 January 2020

My son is in love with this he aint put it down since it came :)

Tamwarr

28 January 2020

I got this for my 10 month old son. He was/is in his own room but often stirs and cries a few times during the night. Bennie the bear is on the side of his cot and I have the sun light glowing and it has a sensor so if it detects him waking/stiring it starts playing either white noise, heartbeat or a tune, you choose. It has volume settings. And thIs particular model is rechargable (usb) so no annoying power cables. Light has 3 different brightness settings and switches off after 1/2 hr. and it has 6 different sounds that switch off after 20mins. I would definitely recommend this to soothe unsettled babies.

Aggy.do

28 January 2020

First impressions were absolutely great. Packaged nicely and little one couldn't wait to open it up. Nice soft material and feels made well. A bit confusing getting to grips with different sensor modes and different volume, sound, light settings. Little one instantly took to it and now cuddles the bear every nap time and night time. I think one o the best features is that it's rechargeable, however this could be improved with some sort of indicator to tell you when battery is going low. One con I have for Benny is the volume. Even at the lowest setting is quite loud

Jade93

28 January 2020

Bennie is a great comforter for my little boy, the glowing chest, which has adjustable brightness is a nice added feature. My son loves the lullabies that are played, but having the wave sounds and heartbeat sounds gives that extra variety for other babies. Well done Tommee Tippee another brilliant product!

Hh222

28 January 2020

We have had an ollie the owl grofriend since my little one was born, and she is now 1 The constant changing and charging batteries was the downfall so when this rechargeable one arrived it was an absolute lifesaver It's also slightly smaller and lighter which I like Very easy to use and has all the great features that we loved in the ollie My only negative point is that the music is slightly too quiet, but it still works for us! All in all very happy

Missyrach

28 January 2021

I bought this about a month ago and it’s been great. Initially we couldn’t get the crysensor to work but seeing another review mentioning an error in the manual we now have it working. The manual shows a symbol with a cross through it and says this is the crysensor on but this is actually the off for crysensor. Other than that I would still recommend pip the panda. Baby prefers the white noise on the lowest volume but occasionally we do the middle volume if a lot of noise downstairs so not to wake her. Doesn’t just work instantly as took her a couple days to get used to it but a month down the line and we’re definitely happy xx

Larissa

1 November 2020

I don't understand how you can still be selling these products when the cry sensors don't work. I had the rechargeable Pip the Panda and the cry sensor didn't work. The white noise just played constantly on a loop, no matter what setting I had it on (yes, I know the printed manual is incorrect). I swapped it for a second one and the EXACT same thing is happening. And your customer service is TERRIBLE. I have tried to email and reach out via Facebook. And when I called, I was simply told it was faulty. I used to have the Ollie the Owl (with batteries) and it was great aside from the fact I was replacing the batteries every 48 hours. Extremely disappointed and very frustrated.

Zpoon

27 September 2020

Sensor has not worked since the start, it's taking weeks to get this returned for a refund as they keep making me jump through hoops. Meanwhile I don't have a sleep aid for my baby so you can imagine how unimpressed I am with this.

kay89

16 August 2020

I bought the first one which was the owl, got it home and charged to see that the white noise, sound options weren't working only the lullabies. As I primarily bought it for this feature I returned the owl. They only had the panda when I went back, thought great the sounds now work, only to have the cry detector not functioning. Its an expensive sleep aid to have when it doesn't work properly. Reluctant to return to try another to see if 3 times is the charm or just another disappointment.

Janice

3 August 2020

Fantastic product but poor manual. Many claim the cry mode won’t work and give a poor rating but it actually does. Unfortunately the the manual is rubbish and so is the customer service through amazon. Put battery unit in position 3 (1 is the circle/switched off) then press the left hand (or the right, I am not 100% sure which side, just try) to choose a melody, then continuously press the same hand until music stops after a few seconds. In this mode it should switch on whenever baby cries or there is a strong noise.

Lkt1

5 June 2020

Wow this really helped our little boy sleep. It has great white noise and music. We find it just as soothing as he does. We are amazed that the battery charge lasts so long. We have had it on the setting which detects if they stir in the night and it last 6 weeks before we needed to charge it again. It’s really cute and as seen in the pictures. It is definitely worth the price tag.

Meg234567

30 May 2020

My baby loves the sounds and they are very soothing, and it would be fantastic if the sleep/movement sensor was sensitive enough. By the time it goes off baby is already awake and it misses the moment to soothe them back to sleep. Ended up buying a my hummy.

Lisa89

29 May 2020

This is my 2nd Grofriend. I originally bought the Bear for my son before he was born and it was a miracle worker. My son would fuss a little and Bennie would come on and settle him. We were going through so many batteries tho and ran the risk of him running out through the night. When we saw that Grofriend were now USB friendly we had to get another one to save on batteries. I still love Pip, he still helps my little one sleep. The charge lasts ages. He's super cute and soft. The option to keep him on all night is much better! I love everything about him, except the fact that he's not as sensitive as my original Bennie Bear. My son doesn't always cry out loudly through the night so Pip doesn't always turn back on as much as Bennie. Would highly recommend!!!

JenM

29 May 2020

Sadly the cry sensor doesn’t work - it never picks up when my baby boy cries or stirs so I’ve had to resort to using something else. Incredibly disappointed.

Jenn

28 May 2020

This is a cute cuddly toy but did not work for us as a sleep aid. Our son doesnt cry loudly, and so does not trigger the white noise to come on. If he ever did cry long/loud enough to reach the decibels required he would be so upset that some white noise or lullabies would not help! Perhaps for some babies this will be useful but for us it is just an expensive cuddly toy.

Firsttimemuk

22 February 2020

My baby recently had a sleep regression, pip the panda arrived at the right time! So soothing, she was able to go back to sleep without hardly any input from me. Plus pip is very cute and cuddly, perfect for everything!

Nicolal27

19 February 2020

I gave this to my sister as she has just had a baby. The panda itself is alittle on the large side for a newborn and would be hard to make the connection of a teddy as they grow due to size. It is also alittle on the loud side and the choice of 3 sound settings doesn't go s quiet as she would like. However with that said he is very cute to look at and the USB charging capability is really good and holds the charge really well. Overall we like product but could be made more "cuddle" friendly

Rhi06

10 February 2020

Had this for my daughter and it's great. The cry sensor is great it comes on in the night when my daughter wakes and settles her back to sleep. Love the fact it is rechargeable. Would definitely recommend.

Alexandra.louise

5 February 2020

Wow my 2 week baby girl is falling asleep and settling herself to sleep. I would really recommend it. I wish I’d owned this for my first 2 children and would have had much better sleep. It makes white noise, water sounds, calming music and a heart beat sound. They are all quite good but the white noise is great to help sleep in the night. It also has 3 volume settings for each sound. There is also a light on the tummy which has 3 brightness modes which soothe baby and helps through the night to check on little one. It has a hanging strap which is so handy as I can hang it on her crib. The CrySensor Mode is a godsend, it automatically turns on to soothe little one back to sleep when they wake through the night! Another amazing feature of this product is that it’s rechargeable! Overall I find this product an absolute necessity for any mummy/daddy to be! It has so many useful features and I will definitely be recommending it to all my mummy/daddy friends!

andreadavies97

4 February 2020

My son had never slept through the night so I tried this and finally we managed to get some sleep. It also has a cry sensor and it’s also lovely and soft

Demilou91

28 January 2020

Worked wonders for our sleep routine. Features were great and the cry sensor was great when he was settling.

Sallyk21

28 January 2020

We love our owl, great quality and rechargeable!!! It soothes my son too.

Lisagee89

28 January 2020

My 1 year old sometimes gets up through the night and all he is looking for is to know someone is there which means me just lying him back down and tucking him in again but when we got Pip the panda I haven't been having to do that. As soon as my son cries the panda will play a lullaby and that reassures him and he goes back to sleep. I also love that it has volume control and also a night light which you can select how bright you want it. I love it and my son loves it too :)

Channylouise96

28 January 2020

I got this a few week ago, my Little one was in need of a new one and I must say my first overall impression is that its fantastic ! It looks and feels great very eye catching and lovely and soft I love how it has several different areas to press to make different sounds and also make it's tummy light up with a soothing warm night light, my Little boy loves it! I also love how it has a cry sensor so when he wakes up stirring the teddy comes on by itself and lullaby's him back to sleep which is super handy all in all it's a fantastic product id give it five stars just what I wanted and more and I would definatley recommend to other people

Toniad

26 January 2020

I got this a few days ago and it's a lovely teddy that helps when my child wakes up during the night. The baby cry sensor is great it turned on straight away when my little boy woke up in the middle of the night.

1 May 2021

Easy to use, charging is a dream

Chrissy b

27 May 2021

Had this bought by a friend for my baby due in a few weeks. It does not work? Faulty?! Literally does nothing. Battery pack Glows blue which instructions state it means its fully charged. I have tried every setting and every button, doesnt glow, doesnt make a noise. Did absolutely nothing. Hoping it can be swapped ☹️ How disappointing!

Reply from Tommee Tippee UK

27 May 2021

Hi Chrissy. Thanks for reaching out to us about the Light & Sleep Aid. We are sad to hear that you are having issues with it. Depending on where you purchased it, we'd recommend the first port of call would be the retailer to arrange an exchange. If you are not successful. please give our team a call on our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK.

Lisa

24 May 2021

Like many others the original owl was so fab our 2.5 year old couldn't go without it so we excitedly bought the new version for our new baby. Tried it out this week for the first time and I'm so disspointed, no matter what setting I try on the back the cry sensor does not work. It stops after 20 mins, even though baby is in a co sleeper, so not far from it at all. Iv bought this as gifts and just hope theirs works better than mine! Gutted and so disspointed. Bought on amazon but pretty sure box in bin, hope that doesn't affect claim for replacement.

Reply from Tommee Tippee UK

24 May 2021

Hi Lisa, thank you for your letting us know about your Ollie the Owl. We'd love to help you with the Crysensor. Please give our team a call on our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK.

customer

22 May 2021

Has a range of melodies and sounds to help send baby to sleep or just to soothe him. The night light with 3 settings is also a lovely touch. Worth the money to us :)

Emma

23 May 2021

It feels cheep compared to the old style ollie the owl. The music sounds very tinny sounding and low quality. It is good that it is now rechargeable and the cry sensor can be used on all settings all night but the sound quality makes it hard to listen to the lullabies.

Reply from Tommee Tippee UK

23 May 2021

Thanks Emma for your honest feedback!

Anna

10 June 2021

Great product. Way better than other similar sleep aids. All controls in wings and feet so no need to search for buttons to change volume or the type of sounds on the back or inside the toy. Super easy to use and works great helping to get our little one to bed.

Reply from Tommee Tippee UK

10 June 2021

Thanks Anna for your great review!

Natalie Oakes

11 June 2021

Absolute godsend for my daughter. She usually screams for a good hour before every nap and can be up and down for an hour or two at bedtime… Since we’ve put the sleep panda in her cot, we put the white noise on and she calms straight down… Being able to get her to nap without a tantrum and without it taking an hour or so is such a relief! And the cry sensor is an amazing bonus! Settles her straight back down when she’s stiring during naps and bedtime sleep! My only negative to this product is that it’s quite big compared to what I thought it would be. All in all though, I’m very impressed!

Reply from Tommee Tippee UK

11 June 2021

Thanks Natalie for your great comments! He is big and beautiful and we're so happy to hear that he's already your daughter's best friend x

Bronte

11 July 2021

I don’t know if it’s the batteries or the toy but it had battery fluid all through the power box. The actual springs look like they have been alight. Very scary, considering I had it hooked at the end of the cot.

Reply from Tommee Tippee UK

11 July 2021

Hi Bronte! Thanks for reaching out to us on Trustpilot. We would like the opportunity to investigate your feedback further. Please could you contact us on our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK. We’ll work with you to resolve any issues as quickly as possible.

Mrs M

17 July 2021

Brilliant product

Rhian

28 July 2021

Brilliant. 2nd one I have purchased

Ffion

10 August 2021

So happy these are rechargeable now! I couldn’t live with our this my first has had hers since birth and always sleeps through

Keyla Porras Reyes

13 September 2021

First, the original one I got's lights stopped working (around 4 months after we first started using it) and finally the sound dies (1 year after we started using it) but Tommee Tippee were very helpful and got me a new one sent out. I hope this one survives!

Amiee savage

15 September 2021

My son had the owl and still yes now the sensor is amazing and we love you even he guys to bed and wants it on. Therefore It was a must with my new baby ... however 6 weeks in pip the pandas sensor when she cfys ect doesn't work and I have to do it manually myself which the affects her self settling as I am needed. Very frustrating and disappointed I wanted to buy the mini for the buggy being on the go but now put incase the same happens. Wish I read the reviews or swapped in time as she lives white noise but now has to wait for me to repress to be able to settle

KATIE SMITH

21 September 2021

Bought for a friend who says it works wonders getting her new born to sleep!

27 September 2021

Excellent sleep aid

Charlotte

7 October 2021

The cry sensor has never worked it, after what seems like forever it finally stops then automatically restarts within about 3 seconds without any kind of noise happening in the room. I do use it alot as baby is still by my side at night however, I really wanted it for her room so it would go on and off as she needed it but clearly that now won’t work. I’m a little disappointed as I chose this as a gift from a relative and don’t want to complain to them about it.

Reply from Tommee Tippee UK

7 October 2021

Hi Charlotte! We're so sorry to hear to that you've been having issues with your Ollie. Please bear with us whilst we look into your case. Best wishes, tt

Jade Abbs

9 October 2021

Little bit hard to understand/remember how to use. Each wing & foot has buttons in to control sound & volume. Once you’ve remember which does which it’s brilliant. My baby sleeps much better when it’s on & the crying sensor is genius!

Donna

10 October 2021

Brilliant after sales and ease of return for items

Gina Everitt

14 October 2021

The cry sensor is rubbish. It just runs back to back constantly for a few hours despite being in a silent room. Then when my daughter actually cries it does nothing, go figure.

Reply from Tommee Tippee UK

14 October 2021

Hi Gina! We're sorry about your issue and we'd love to help you with this. Please reach out to us directly via our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK.

Sarah-Emmanuelle King

15 October 2021

Battery lasts for agessss without needing to be recharged! Amazing and our baby loves it!

Sarah Barrett

16 October 2021

Ollie was bought for my baby by my work colleagues as a maternity gift and I can honestly say he is absolutely awesome 5 months in. We use his heartbeat sound every night and as soon at he starts my little one settles down and nods off into a peaceful sleep... and so do my husband and I ????. I had purchased a different well known sleep aid but found that one too difficult to use but Ollie is so simple to use and the charge on him lasts AGES. We have only charged him up twice in 5 months and the first time was when we got him out of the box. My little one will soon be transitioning into her cot in the next few weeks and Ollie will be making the move with her to keep her feeling safe and secure. Such a great product and I have recommended him to every new mum I have met!

Tazar Sancho

31 October 2021

Amazing product and even better brand

Alexandra

23 November 2021

Had to send the first one back as wouldnt switch on after charging but the replacement seems to be working great.

Joan

24 November 2021

we have not used this product yet but will be soon the reviews speak very highly of this product

Zoe

29 November 2021

I’m gutted to be writing a negative review as I adore Tommee tippee products. My 4 year old still uses her original Ollie the owl (battery powered) that she’s had since birth and it was a god send. The best thing about it is the cry sensor but unfortunately as others have said, the cry sensor on the new models just doesn’t work. The white noise itself sends my new baby off into an incredible sleep but I have to manually turn it back on. Last night was the last straw with it she was screaming and the cry sensor just didn’t work. It is right next to her. For £40 I would have expected a product that works and feel so gutted they’ve ruined an amazing product, as like I say we use tommee tippee for basically all of our baby things. I’ve had to spend more money to go and buy a whisbear instead.

Reply from Tommee Tippee UK

29 November 2021

Hi Zoe! We're sorry about your issue and we'd love to help you with this. Please reach out to us directly via our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK.

Kasia

8 December 2021

Tinny sound, very sensitive to noise not just baby's cry

Jamie

8 December 2021

Cute toy but cry sensor doesn’t work, which seems to be a common issue with other people’s reviews. So its really just an overpriced white noise/music player, which I wish I hadn’t spent money on as I could just play white noise on my phone for free!

Reply from Tommee Tippee UK

8 December 2021

Hi Jamie! We're sorry about your issue and we'd love to help you with this. Please reach out to us directly via our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK.

Magnus McGillivray

20 December 2021

Yet again another parcel that never arrived. Slightly frustrating but more important things in the world!!

Reply from Tommee Tippee UK

20 December 2021

Hi Magnus! Thank you for reaching out to us about your delivery. We can see that you have now received your order and we do apologise for the delay due to the Christmas rush! In the meantime, we appreciate your custom and thank you for being part of our tommee tippee family!

Jess

27 December 2021

Excellent especially now they have the new rechargeable feature instead of batteries

Rebecca

31 December 2021

Loved the idea of Ollie but the cry sensor doesn’t work and after a few weeks of using it from its original battery charge it now doesn’t work since recharging- it cuts out and the volume is variable. Not what you want/need with a newborn! Sadly a waste of money. I hope Tommee Tippee will get in touch with me and provide me with a refund as the product is not fit for purpose.

Reply from Tommee Tippee UK

31 December 2021

Hi Rebecca. Thank you for your review. Please give our team a call on our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK. We'll work with you to resolve any issues you have. Thanks!

Jelena

25 January 2022

With my first son in 2018 we had Owl(batterie operated) and it stopped working after a year. With my second son I bought panda bear(rechargeable) as I loved the idea of this product- but it’s been a year now and this one stopped working too. At first volume button on the foot went, then white noise paw and now I am left with only lullabies- which I don’t prefer as white noise worked better for us. It’s quite disappointing as my 14 months old still needs a sleeping aid. But 2 products in a row, both stopped working at similar time-not great quality.

Reply from Tommee Tippee UK

25 January 2022

Hi Jelena. Thank you for your review. We really appreciate you taking the time out to share your experience with us and your feedback will be fed back to our Product Team. Best wishes, tt

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Intelligent CrySensor technology

Listens for sounds of crying and plays soothing sounds or lullabies to help reassure your child and soothe them back to sleep.
6 soothing sounds

Choose heartbeat, rainfall or white noise or 3 different lullabies to calm and soothe your baby to sleep
Rechargeable

Charge during the day using the mains-powered USB cable, and listen out all through the night without having to hunt for batteries. When fully charged, the battery should last around 25 hours on the highest energy use and 75 hours on lowest energy level.