Product Support
Supersteam Electric Steam Sterilizer
Getting Started
What's in the box?

How to assemble
CLEAN YOUR STERILIZER BEFORE FIRST USE - Refer to parts guide and diagram
- Do not connect to power at this stage.
- Remove all items from inside the sterilizer base.
- Pour exactly 80ml of water into the sterilizer base.
- Assemble the lower tray (a) with logo front facing and upper tray (a) and place in the sterilizer base.
- Add the lid (g).
- Plug into the mains supply. Switch on at mains supply.
- Press the play button and it will light up amber to show the sterilizing has begun.
- The light will switch off when sterilizing has finished.
- Allow to cool for 5 minutes before turning off at the mains, removing the plug and sterilizer lid.
- Remove upper tray and lower tray, pour away any remaining water and wipe dry. Your sterilizer is now ready to use.
This sterilizer is designed for use with Tommee Tippee bottles and feeding accessories (except bottle brush). The sterilizer will hold a maximum of 6 Tommee Tippee bottles or a combination of fewer bottles plus pacifiers and breast pump parts.
How to use
Before sterilization, wash and rinse thoroughly all bottles and feeding accessories in warm soapy water or in a dishwasher (top rack only) to remove any milk residues. Separate all components for washing and reassemble nipple and screw ring for sterilizing. (Any milk residue left on the bottles and components can cause discoloration of the heatplate and could affect the performance.)
- Place on a flat, heat resistant work surface. Pour exactly 80ml of water into the sterilizer base. Your Tommee Tippee bottles have a handy 80ml measure.
- Assemble lower tray into the sterilizer base with logo facing forwards on the right-hand side.
- Place the bottles neck downwards into the locators of the removable tray. This includes locators for advanced anti-colic valves.
- Place the upper tray onto the lower tray.
- Place the assembled nipple and screw ring onto the upper tray. It is important not to have the hoods fitted onto the nipple and screw ring.
- Rest the hoods on the hood locators of the removable upper tray so that they hang over the nipple and screw ring but are not fully assembled.
- Place the lid onto the sterilizer base and plug the lead into the mains power.
- Press the play button to start the machine. An amber light will come on. This shows that the sterilizer is in its warmup phase and will automatically begin the sterilizing phase when the appropriate temperature is reached.
- The light will automatically switch off when the sterilizing phase has finished.
- The stop button is there in case you need to manually stop your sterilizer mid cycle. If you do this, you will have to restart the sterilizing process from the beginning as the contents will not be sterilized.
- After the cycle has finished, allow to cool for at least 5 minutes before opening the sterilizer. We recommend that you hold the lid by the two side handles, lift vertically until you have cleared the upper tray then tilt the lid to an angle away from you to allow the water to drain.
- The contents will remain sterile for 24 hours if the sterilizer is unopened
- Wash your hands thoroughly before handling sterilized items. Take care as the items may be Remove the sterilized items.
- The trays can be used separately as a drying rack or sterile surface.
- To help in the reduction of limescale, ensure that the unit is drained and wiped after use once fully cooled.
Guidance on how to clean and maintain your Supersteam Sterilizer:
Unplug and allow to cool before cleaning. After each use pour away remaining water from the sterilizer base by tipping the sterilizer sideways over a sink and wipe clean with a damp cloth only. Do not clean with abrasive cleaners or allow to come into contact with solvents or harsh chemicals, damage could result.
De-scaling
The frequency of de-scaling should be as follows:
Hard water: 14 days
Medium: 21
Soft: 28
You can find out your water quality via your water provider.
After each use pour away remaining water from the unit base by tipping the unit sideways over a sink and wipe with a damp cloth only. Unplug the unit and allow to cool before cleaning.
A build-up of limescale can negatively affect the performance of the unit. We recommend carrying out the descaling process as per above frequency guidelines to ensure the unit continues to work efficiently. Living in a hard water area can produce limescale quicker than other areas therefore descaling is required sooner.
Use a descaler that is suitable for use with stainless steel and use as per the manufacturer’s guidelines. Alternatively, you can use white vinegar or a descaling sachet to descale your unit, please use as per manufacturer’s guidelines.
Where no method is stated, 1 sachet to 200ml of hot water ratio can be applied. Once you have descaled then follow instructions under set up to perform a final cleaning cycle.
DO NOT use metal objects or scourers to clean your unit.
DO NOT use bleach or sterilizing fluid to clean the unit.
DO NOT use abrasive or anti-bacterial materials.
DO NOT scrub the heat plate.
Troubleshooting
Sterilizer will not work:
- Check the mains lead is plugged into the unit and the mains socket is switched on.
- Check the fuse is in the plug (in a UK plug only). Check the socket by plugging in another appliance.
- Check the appliance by plugging into another socket.
Excessive steam:
- Check that items are correctly loaded in sterilizer.
- Use exactly 80ml of water.
Bottles come out with a chalky mark:
- Sterilizer needs descaling. Refer to De-scaling Instructions.
Cycle takes too long to complete:
- Too much water in sterilizer. Use exactly 80ml of water.
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