Great to see that you’ve purchased our electric food and bottle warmer. To help you get started and to keep your product working effectively, we’ve added all the guidance you should need within this area, as well as some handy hints and tips and troubleshooting advice.
You’ll be pleased to know that there’s nothing you need to do before using your bottle warmer for the first time!
The speed at which the warmer heats the milk or food will depend on the size of the bottle or container and the starting temperature of the milk or food (e.g. room temperature 20˚C or from the refrigerator 5˚C).
We recommend that setting 3 is always used for heating up, and settings 2 and 1 are used for keeping warm only.
**Milk of food should not be heated for over 30-minutes**
We wouldn’t really recommend this to be honest - but there is a specially designed Express and Go pouch and bottle warmer that will do the job far better!
Yep! The Tommee Tippee Ultra™ bottle fits in the Tommee Tippee Electric Food and Bottle Warmer – it may take a little longer to heat though.
To keep your warmer nice and healthy, we advise to wipe it with a clean damp cloth after each use. It’s really important that the warmer is unplugged, allowing it to cool before doing this and please don’t clean it with abrasive cleaners or allow it to come into contact with solvents or harsh chemicals, as it doesn’t like that - damage could result!
As well as giving it a wipe over, descaling your warmer as regularly as is needed will keep the machine working as it should. We know it’s hard to find time with a newborn but we highly recommend that you descale your warmer approximately every 4 weeks. If you live in a hard water area or if you notice marks on the inside of the machine sooner, you may need to do it more often, just as you do with your kettle.
Not sure of your water quality - we’d suggest contacting your water supplier.
There are two simple options. You could use a descaling productwhich is suitable for an electric warmer or you could use cleaning or food grade white/clear vinegar (ideally not the stuff you use on your chips as it’s a bit smelly!). If you choose a specialist product, it should come with instructions; if you choose vinegar, here’s two ways that you can do it:
The first thing to check is whether the amber light is illuminating after the warmer has been switched on for a few minutes. If it isn’t, there could be a little issue with the thermostat.
If your warmer is still valid under your retail warranty period and you still hold your receipt, we’d advise to return the machine to store for a replacement. If you’ve had it a little longer than this, come and chat to us in your preferred way – you can choose one of the 3 options in our contact area.
This is likely to be limescale that’s become loose within the warmer. Descaling is a quick and easy process, and here’s two ways to do it with white/ clear vinegar:
OK, let’s see what we can do…… Firstly, the temperature of the water you add to the warmer may affect this, we used cold water for our timings but of course across the year, tap water temp can change. The guidelines that we give (we’ve included them below for easy reference) are an indication of how long it will take for a bottle or jar to heat up, as there are factors that could impact the timings. An example of this is where we indicate that an 150ml bottle taken from the fridge can take around 5-minutes, although this is based on the fridge being at a temperature of 5 C (40 C). If your fridge is colder than this, it’s likely to take a little longer. Equally, we’re using a room temperature of 20 C (70 F) so if your room is colder or hotter, it may change the timings too.