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Support Details

Advanced Electric Sterilizer and Dryer

Category

Getting Started

Great to see that you’ve purchased a Tommee Tippee Advanced Electric Sterilizer and Dryer. To help you get started and to keep it working effectively, we’ve added all the guidance you should need, plus some handy hints, tips and troubleshooting advice.

This sterilizer is designed for use with Tommee Tippee bottles and feeding accessories (except the bottle brush).

 The sterilizer will hold a maximum of 6 Tommee Tippee Closer to Nature bottles (maximum 4 Advanced Anti-colic bottles) or a combination of fewer bottles plus pacifiers and breast pump parts.

 

PARTS GUIDE

A step by step guide to all the component parts, how they fit together and what they do.

WHAT CAN BE ADDED TO THE STERILIZER?

We would recommend the following items are sterilized from birth:

  1. Bottles
  2. Nipples
  3. Pacifiers
  4. Tableware
  5. Cutlery (non-metallic)
  6. Breast pumps (not the air tube or electric components)
  7. Nipple tongs
  8. Storage lids
  9. Storage pots
  10. Nipple shields

 

How do I set up my electric sterilizer and dryer?

You must insert the filter provided into the underside of the sterilizer base before you start using the sterilizer and dryer. 

 It is important that all bottles, nipples and accessories are empty and that they are clean and fully rinsed in fresh water. Shake off any excess water before placing in the appliance for sterilization .

Use on level surface and be sure there is no debris under the unit and the rubber pads are touching the surface.

 

How do I use my electric sterilizer and dryer?

  1. Remove the lid and racks from your sterilizer’s base.
  2. Pour 120ml (6 fl oz) of water onto the stainless steel heater surface. Do not go over the maximum fill line. If you only want to use the drying function, you don’t need to add any water.
  3. Place the lower rack back into the base and place clean bottles with their opening facing downwards onto the lower posts.
  4. Place bottle caps on the bottle bases.
  5. Insert the upper rack and place bottle accessories including nipples and screw rings inside.
  6. Place the lid back on top, making sure that it fits securely onto the upper rack without any gaps.
  7. Plug your sterilizer into a power outlet.
  8. Press the on/off button. You will hear a beep and the button will light up.
  9. Choose the setting you want to use.
  10. Once the sterilizer and dryer has completed its cycle allow it to cool for at least 5 minutes before you open it.
  11. After each use pour away any remaining water in the base by tipping it sideways over a sink, making sure that no water gets into the air vent and wipe clean with a damp cloth.

 

What are the different functions I can use on my sterilizer dryer?

Your sterilizer and dryer has three different functions – auto sterilize and dry, sterilize only and dry only.

Sterilize and dry baby bottles and feeding accessories

  • Press the Auto button once. You will hear a beep and the sterilization cycle will start. This will take approximately 10 minutes.
  • Once the sterilizing cycle has finished, the drying cycle will automatically follow. The drying time is approximately 30 minutes.
  • Once the drying cycle is complete, you will hear 5 beeps and your sterilizer and dryer will automatically switch off. Please allow it to cool for at least 5 minutes before you open it.

 

Sterilize only

  • Press the sterilize button once. You will hear a beep and the sterilization cycle will start. This will take approximately 10 minutes.
  • Once the sterilizing cycle is complete, you will hear 5 beeps and your sterilizer and dryer will automatically switch off. Please allow it to cool for at least 5 minutes before you open it.

Please note: If there is insufficient water to complete the sterilization phase effectively, the appliance will “beep” 5 times and the function light will flash for 2 hours. Do not use the bottles or accessories. Repeat usage instructions to ensure effective sterilization. Drying time based on 260ml / 9oz bottles. If you are using larger bottles, then extra drying time may be required.

 

Dry only

  • Press the dry button once. You will hear a beep and the drying cycle will start. This will take approximately 30 minutes.
  • Once the drying cycle is complete, you will hear 5 beeps and your sterilizer and dryer will automatically switch off. Please allow it to cool for at least 5 minutes before you open it.

 

Do I really need to sterilize my bottles?

It’s entirely your choice - the main reason for using a microwave or electric sterilizer is that they’re guaranteed to reach the 212° F needed to kill off harmful bacteria that can build up in milk. You don’t get that guarantee with a dishwasher.

 

Do I need to add sterilizing solution to the electric sterilizer?

Nope - adding sterilizing solution will actually damage your machine, so we really do say not to do this. Just add water, 120ml. The water turns to steam and sterilizes anything you place inside. More than this volume of water will increase the cycle time. Less than 120ml may not sterilize the items properly.

Cleaning and maintenance

How do I clean my electric sterilizer and dryer?

  1. Unplug your electric sterilizer and dryer and allow to cool before cleaning.
  2. After each use pour away any remaining water in the base by tipping it sideways over a sink, making sure that no water gets into the air vent and wipe clean with a damp cloth.
  3. You can clean the lid and two racks with hot water. Do not clean any part of your sterilizer with abrasive cleaners.

 

CLEANING WARNINGS

  • TO AVOID THE RISK OF ELECTRIC SHOCK, INJURY OR DAMAGE: ALWAYS UNPLUG YOUR PRODUCT BEFORE CLEANING.
  • DO NOT IMMERSE THE BASE, THE SUPPLY CORD OR THE PLUG IN WATER OR OTHER LIQUIDS.
  • DO NOT CLEAN BASE UNDER WATER TAP.
  • DO NOT use metal objects or scouring pads to clean your Sterilizer and Dryer. DO NOT use bleach or sterilizing fluid to clean it.
  • DO NOT use abrasive or anti-bacterial materials. DO NOT scrub the heat plate.
  • CAUTION! UNDER NO CIRCUMSTANCES USE ABRASIVE, CORROSIVE OR SCRATCHING CLEANING AGENTS, AS THESE COULD DAMAGE YOUR STERILIZER.

 

How do I replace the filter in my electric sterilizer and dryer?

We recommend that you replace the filter in your electric sterilizer and dryer every 6 months.

To change the filter:

  • Unclip the filter panel door on the underside of the base and remove the old filter.
  • Place a new filter into the base, making sure that the tab handle is still visible on top of the filter.
  • Clip the filter panel door back into place.

 

How often do I need to descale my electric sterilizer and dryer?

It depends on how hard or soft your water is.

  • For hard water areas, we recommend descaling every 14 days
  • For medium water areas, we recommend descaling every 21 days.
  • For soft water areas, we recommend descaling every 28 days.

You can find out your water quality from your water provider.

Water Type Descale every X days
Hard Water 14 Days
Medium Water 21 Days
Soft Water 28 Days

 

How do I descale my electric sterilizer and dryer?

  • Unplug your electric sterilizer and dryer and allow to cool before descaling.
  • Use a descaler that is suitable for use with stainless steel and use according to the manufacturer’s guidelines. Or you can use white vinegar or a descaling sachet according to the manufacturer’s guidelines.
  • If there is no method stated in the manufacturer’s guidelines use a ratio of 1:4 descaler to water.

 

How do I reassemble my bottle when they’re ready?

  • Just reassemble as normal but wash your hands thoroughly first or use the nipple tongs provided if you have them. The idea is to keep the bottle as clean and sterile as possible.
  • If you don’t want to leave them all in the sterilizer for the 24 hours, you can reassemble all bottles right away and store them in a dry location. The fully assembled bottles will be ok to use for the same 24-hour period. Any unused bottles after the 24 hours should be popped back in for a fresh sterilizing cycle.

 

How should I store the sterilizer?

If you want to store your sterilizer to use again, we’d suggest that you run a full descaling program to ensure all limescale is removed and to give it a nice clean. Ensure the unit is thoroughly dry and securely wrapped in bubble wrap and cardboard to keep it nice and snug. When deciding where to store it, we’d suggest somewhere nice and dry to avoid any damage.

Troubleshooting

Help! My electric sterilizer and dryer won’t start.

  • Check the cord is plugged into the unit and the power socket is switched on.
  • Check the fuse is in the plug (in a UK plug only)
  • Check the socket by plugging in another appliance 
  • Check the sterilizer by plugging it into another socket
  • Press the on/off button before selecting the function you want to use.

 

Help, there’s scaling on the stainless steel base! What can I do?

Your electric sterilizer and dryer may have limescale. Follow the instruction to descale it.

 

 Why do my bottles still have marks on after I sterilize?

Chances are the marks are milk residue. Sterilizing removes bacteria, but bottles still need to be washed beforehand to remove any bits of milk clinging on inside. Warm soapy water will do the trick - thoroughly wash, then rinse and pop them in your sterilizer.

 

Should I get a lot of steam while it’s on?

  • Not really. If you have way more steam than you’d expect, it could be that you’ve just got a few too many items inside. Check that items are correctly loaded into the sterilizer. There are marked areas on the trays to show where to put your bottles, and if you’re popping other items like teethers or pacifiers in, just be sure to space these out evenly.
  • Don’t overfill the machine with too many products as this reduces how efficiently the sterilizer works and it may not sterilize properly.
  • The correct amount of water is 4 fl oz (120ml). More than 4oz of water in the sterilizer base will increase the cycle time. Less than 4oz may not sterilize the items properly.

 

My bottles are coming out of the sterilizer with a chalky mark.

  • If you are seeing chalky residue on items in your sterilizer, that’s a sign that it needs descaling. Refer to the descaling instructions.

 

There are flaky bits in the machine - what's causing it?

  • This will be due to a build-up of limescale that's loosened from the heat plate at the base of your machine, so we'd recommend giving it a good descale. We recommend using a descaler that is suitable for use with stainless steel i.e. kettle, iron and coffee machine de-scalers. Use as per the manufacturer's guidelines. 

It’s vitally important to regularly descale your sterilizer to avoid operating issues and damage to the heat plate, which is in the bottom of the machine.

 

My heat plate looks rusty

  • This will be due to limescale. We recommend using a descaler that is suitable for use with stainless steel, like kettle, iron and coffee machine de-scalers. Use as per the manufacturer's guidelines.