Assistance Produit

Support Electric Bottle Warmer

Getting started

How to use

For feeding bottles: 

  1. Do not plug the unit in yet. Make sure the bottle warmer is switched to the ‘off’ setting. The warmer won’t heat up until the dial setting is changed. 

  1. Place a filled bottle into the bottle warmer.  

  1. Fill the warmer with water to the inside lip using a jug or bottle. For smaller bottles, fill to the underside of the screw ring. Never let the water overflow or rise above the neck of the bottle. 

  1. Ensure your hands are dry. Plug the unit into the mains and switch the warmer on. 

  1. Turn the dial to the heating setting. Wait for the long beep and the white light to come on. The heating process has now started.  

  1. Heat the milk to the desired temperature, following the guide table in the ‘heating guidelines’ below. 

Make sure to follow the heating guidelines to ensure the milk is not heated for too long. 

  1. Take care when removing the bottle, as it and the surrounding water will be hot.  

  1. For your child’s safety, always check milk temperature before feeding by testing on a sensitive part of your skin. Take care not to overheat the milk. Gently agitate the bottle prior to feeding. 

  1. During feeds, the bottle can be placed back into the warmer to keep milk warm by using the ‘keep warm’ setting. The temperature will be maintained for 24 hours. 

  1. Turn the dial back to the ‘off’ setting and unplug the unit after feeding. 

  1. Empty the unit of any water and wipe dry. 

For baby food jars: 

The warmer can also be used to warm jars of baby food. When warming food in a jar, remove the lid from the jar and follow the instructions above, ensuring that the water level in the warmer is always below the rim of the jar. 

Heating guidelines

 

Heating settings

 

LED light 

Meaning 

No light 

Device is switched off 

Solid light 

Device is in ‘heat up’ mode 

Pulsing light 

Device is in ‘keep warm’ mode 

Flashing light 

+ single beep 

Device has boiled dry. 

Unplug, add water, and restart. 

Flashing light  

+ multiple beeps 

Machine is faulty. 

Contact customer services for assistance. 

How to clean and descale

Cleaning

  1. Unplug and allow to cool before cleaning. 

  1. After each use, pour away remaining water from the base by tipping the warmer sideways over a sink and wipe clean with a damp cloth only. 

Do not clean with abrasive cleaners or allow to come into contact with solvents or harsh chemicals, damage could result.

Descaling

The frequency of de-scaling should be as follows: 

Hard water – 7 days 

Medium water – 14 days  

Soft water – 21 days 

You can find out your water quality via your water provider. Unplug the food and bottle warmer and allow to cool before cleaning. After each use pour away remaining water from the food and bottle warmer base by the tipping the food and bottle warmer sideways over a sink and wipe clean with a damp cloth only. A build-up of limescale can negatively affect the performance of the food and bottle warmer. We recommend carrying out the descaling process as per above frequency guidelines to ensure the food and bottle warmer continues to work efficiently. 

Living in a hard water area can produce limescale quicker than other areas therefore descaling is required sooner. Use a descaler that is suitable for use with stainless steel and use as per the manufacturer’s guidelines. Alternatively, you can use white vinegar to descale your food and bottle warmer, please use as per manufacturer’s guidelines. Once you have descaled then perform a final cleaning cycle. You may need to repeat the process if you find that limescale is still present. 

DO NOT use metal objects or scourers to clean your food and bottle warmer. 

DO NOT use bleach to clean the food and bottle warmer. 

DO NOT use abrasive or anti-bacterial materials. 

Warranty

What is covered? 

Any defect due to faulty materials or workmanship which occurs while the Product is covered by this Warranty. 

What is not covered? 

This Warranty does not cover wilful damage, negligence or minor cosmetic damage caused by fair wear and tear. 

How long are products covered? 

This Warranty covers Products for two years from the date of purchase. 

We will keep a record of when you purchased your Product in your Tommee Tippee account, there is no need to register. 

What if I bought my product elsewhere? 

If you have purchased any Tommee Tippee items from another retailer, online or in-store, you should address any issues you have to that retailer or website in the first instance. Your statutory rights are against the retailer that sold you the Product. 

What if it has been longer than two years from purchase of the product? 

This Warranty only covers Products for two years from the date of purchase. Do not worry if a defect occurs after this time, we still want to help, so please contact us in the same way you would if you were making a claim.