Assistance Produit

Merci d'avoir acheté une tasse à bec avec valve Tommee Tippee Sippee ou Sportee. Consultez la page d'assistance de ce produit pour apprendre comment utiliser, nettoyer et prendre soin de votre tasse, et obtenir des réponses à vos questions.

Support Superstar™ Sippee & Sportee Valve Cup

Getting started


WARNING!

For your child’s safety and health…

Always use this product with adult supervision. Accidents have occurred when babies have been left alone with drinking equipment due to the baby falling or if the product has disassembled.

  • Never use feeding spouts or straws as a soother.
  • Dispose of the cup at first signs of damage or weakness.
  • Keep any components that are not in use out of reach of children.
  • Never attach to cords, ribbons, laces, or loose parts of clothing. The child can be strangled.
  • To avoid scalding, do not use the cup with hot liquid.
  • Do not use the cup or any part of the cup as a toy.


Please be aware that continuous and prolonged sucking of fluids will cause tooth decay and decay can occur even when non-sweetened fluids are used. The risk of decay is increased if the child is allowed to use the cup for long periods through the day, and particularly through the night when saliva flow is reduced or if the cup is used as a soother.

As with most sippy cups, ours are designed to be used with milk, water or juices that don’t contain pulp. Do not fill this cup with fizzy (carbonated) beverages, formula, or hot liquids.

It’s important that you inspect your cup before each use. Do not store or leave the cup in direct sunlight or near a source of heat, and don’t allow it to contact solvents or harsh chemicals.

This cup is…

  • Not suitable for use in a conventional oven, a combination microwave oven, or any other heating device.
  • Not suitable for microwave use apart from sterilising. See cleaning and sterilisation instructions for more information.

Always shake parts after washing to remove excess water and leave to air dry before re-assembling.

Your cup could leak or be difficult to drink from if not disassembled/assembled correctly as follows…

  1. Unscrew the lid and use your thumb to push out the valve.
  2. Separate the 2 parts of the valve (soft & hard).
  3. Wash all parts including base and handles (if included) thoroughly in warm soapy water and rinse in clean water. To prevent damage, avoid using a brush on the soft part of the valve.
  4. Align the two parts (hard and soft) and press together.
  5. Ensure parts A and B of the soft side are fully pushed through the holes of the hard side. This is essential to make sure the valve functions correctly.
  6. Ensure the slit B opens by squeezing before use.
  7. Place the valve back in the lid and push firmly until the sides lock into place. Replace handles, (if included). Screw on lid.

FAQ d’assistance

Nous sommes désolés que votre tasse fuie ! Votre tasse ne fuira que si elle n'est pas assemblée correctement, et la valve est conçue pour être 100 % étanche. Veillez donc à ce que la valve de la tasse soit assemblée correctement (conformément aux instructions ci-dessus) et à ce que le couvercle soit bien fixé. Si ces vérifications ne permettent pas de résoudre le problème, veuilleznous contacterpour obtenir de l'aide.