Assistance Produit

Merci d'avoir acheté une tasse Superstar Flip Top Sportee de Tommee Tippee. Consultez la page d'assistance de ce produit pour apprendre comment utiliser, nettoyer et prendre soin de votre tasse, et obtenir des réponses à vos questions.

Support Superstar Flip Top Sportee Cup

Using your product

What’s in the box?

As well as your cup and lid, you’ll receive a non-spill valve and drinking straw.

  1. Silicone spout
  2. Valve
  3. Hard valve
  4. Hard straw

How to assemble

Please follow these important instructions. Always shake parts after washing to remove excess water and leave to air dry before reassembling. Your cup could leak or be difficult to drink from if not assembled correctly as follows:

  1. Align the silicone spout (A) and the hard valve (C), press together. Ensure part B of the soft side is fully pushed through the hole of the hard side (C). This is essential to make sure the valve functions correctly.
  2. Install the silicone spout (A) with the hard valve (C) from under the lid, pull the spout (A) until it clicks and push the hard valve (C) firmly until the three prongs lock into place.
  3. Reassemble the hard straw (D) by pushing firmly into the hard valve (C).
    Screw on lid.

How to clean

Guidance on how to clean and maintain your cup:

  1. Unscrew the lid and open the flip cap to expose the spout (A).
  2. Remove the straw (D).
  3. Use your thumb to push out the hard valve from under the lid.
  4. Pinch the base of the spout either side and push through the lid to remove.
  5. Wash all parts thoroughly in warm soapy water and rinse in clean water. To prevent damage, avoid using a brush on the soft part of the valve.

 

  • Do not clean with solvents or harsh chemicals.
  • All parts can be washed in the dishwasher (top shelf only).
  • Do not allow product to come into contact with oil based food (e.g. oil/tomato based sauces) as staining will occur.
  • Our insulated cups are suitable for sterilisation by cold water tablet/liquid solution only.
  • All other cups are suitable for sterilisation by steam (electric and microwave), boiling or cold water tablet/liquid solution.

How often should I clean my cup?

Before first use, disassemble and thoroughly clean. This is to ensure hygiene. Before each and every use clean carefully. Always wash the product immediately after use.

Storage and Use

  • Inspect before each use.
  • Do not store or leave in direct sunlight or near a source of heat.
  • Do not store with or allow to come into contact with solvents or harsh chemicals.
  • Not suitable for use in a conventional oven, a combination microwave oven or any other heating device.
  • As with most sippy cups, ours are to be used with milk, water or juices that don’t contain pulp.
  • DO NOT use with fizzy (carbonated) beverages, formula or hot liquids.

Tommee Tipps

For your child’s safety and health, please follow these Tommee Tipps:

  • Always use this product with adult supervision. Accidents have occurred when babies have been left alone with drinking equipment due to the baby falling or if the product has disassembled.
  • Never use feeding spouts or straws as a soother.
  • Continuous and prolonged sucking of fluids will cause tooth decay. Tooth decay in young children can occur even when non-sweetened fluids are used. This can occur if the baby is allowed to use the cup for long periods through the day and particularly through the night, when saliva flow is reduced or if it is used as a soother.
  • Always check food temperature before feeding.
  • Always stir heated food to ensure even heat distribution and test the temperature before serving.
  • Throw away at the first signs of damage or weakness.
  • Keep all components not in use out of the reach of children.
  • Never attach to cords, ribbons, laces or loose parts of clothing. The child can be strangled.
  • To avoid scalding, do not use the cup with hot liquid.
  • Do not use the cup or any part of the cup as a toy.

Still need help?

If you’re still looking for an answer, get in touch with us here

FAQ d’assistance

  1. Dévisser le couvercle et ouvrir le capuchon rabattable pour révéler le bec verseur (A).
  2. Retirer la paille rigide (D).
  3. Faire sortir la valve rigide de dessous le couvercle à l'aide du pouce.
  4. Pincer la base du bec verseur de chaque côté et pousser à travers le couvercle pour l'extraire.
  5. Laver soigneusement toutes les pièces à l'eau chaude savonneuse et les rincer à l'eau claire. Pour éviter tout dommage, ne pas utiliser de brosse sur la partie souple de la valve.

  • Ne pas nettoyer avec des solvants ou des produits chimiques agressifs.
  • Toutes les pièces peuvent être lavées au lave-vaisselle (plateau supérieur uniquement).
  • Ne pas laisser le produit entrer en contact avec des aliments à base d'huile (par exemple, des sauces tomate ou à l'huile) car ceux-ci peuvent occasionner des tâches.
  • Nos tasses isothermes sont adaptées à la stérilisation à l'eau froide en comprimés/solution liquide uniquement.

Toutes les autres tasses peuvent être stérilisées à la vapeur (électrique et micro-ondes), à l'eau bouillante ou à l'eau froide en comprimés/solution liquide

Démonter et nettoyer soigneusement la tasse avant sa première utilisation. Ceci a pour but d'assurer une hygiène adéquate. Nettoyer soigneusement la tasse avant chaque utilisation. Toujours nettoyer le produit immédiatement après utilisation.