We're here to help…

Our phone lines, webchat and direct messages will be closed from 18th April for the public holiday but you can still get lots of useful advice and guidance on our product support section for help with specific products. Should you still need to contact us we will be back online Tuesday 22nd April.

If you are looking for information on your order or delivery information log in to your account. If your order has been shipped you should have an email from the courier so please check those for tracking information. You can also find your tracking number in your account.  

If you used our guest checkout option, by registering you will be able to access previous order information as long as you use the same email address as you did for your guest checkout.

For product advice please take a look at our product support pages for lots of helpful videos, guidance and troubleshooting advice.

Need to talk? You can contact us via live chat on the product support pages – look for this icon  to ask a question or chat to one of our friendly support team. This is available from Sunday at 10pm all week until Saturday at noon.

On your socials? You can always reach us on @TommeeTippeeUK on Facebook where we are there to help from Sunday at 10pm all week until Saturday at noon.

Prefer to call? No problem, call us on 08085 97 9899, our lines are open from Monday to Friday, 9am to 5pm and your call is free from a UK landline or mobile.