Contact Us

We're here to help…

If you are looking for information on your order or delivery information log in to your account. If your order has been shipped you should have an email from the courier so please check those for tracking information. You can also find your tracking number in your account. 

If you used our guest checkout option, by registering you will be able to access previous order information as long as you use the same email address as you did for your guest checkout.

For product advice please take a look at our product support pages for lots of helpful videos, guidance and troubleshooting advice.

Need to talk? Our virtual assistant is available 24 hours a day – look for this icon to ask a question and if you need help from our friendly support team, they're here to chat with you Monday to Friday, 8am – 10pm and from 9am to noon on Saturday

On your socials? You can always reach us @TommeeTippeeUK on Facebook where we're to help from Monday to Friday 8am – 10pm and from 9am to noon on Saturday

Prefer to call? No problem, call us on 08085 97 9899, our lines are open from Monday to Friday, 9am to 5pm and your call is free from a UK landline or mobile.