Product Support

Thank you for purchasing the Tommee Tippee StayPut Pocket™. This product support page is here to help you learn how to clean and fit your StayPut Pocket™.

View Product Manual

Support StayPut Pocket™

Getting Started

Parts Guide

 

What's in the box?

·         X1 Steriliser pod 

·         X1 StayPut Pocket™ soother holder

·         X1 Ultra-Light StayPut soother 0-6 months

·         X3 Adhesive Strips

 

Before First Use

Place the soother and part B of the StayPutPocket™ in boiling water for 5 minutes.Allow to cool and squeeze out any trapped water from the soother to ensure hygiene.

 

How to Fit

1.      After cleaning and sterilising the StayPut Pocket™, make sure it’s dry and dust-free.

2.      Remove the adhesive strip from the back of part A.

3.      Apply part A centrally to the hard plastic phone case, ensuring the central locking circle is positioned horizontally and press firmly for 5-10 seconds.

4.      Align part B with part A and twist 90° in a clockwise direction until secured.

5.      Place your Ultra-light StayPut 0-6 month soother in the StayPut Pocket™ and press on either side to secure. (also compatible with 0-2 month and 6-18 month Ultra-light StayPut soothers)


Cleaning and Maintenance

How to Clean with the Steriliser Pod

  1. Add water to one half of the steriliser pod so that the water level sits between the two black lines, and place one or two soothers or one soother and the StayPut Pocket™ part B inside.
  2. Close the steriliser pod, noting a locking click in each corner.
  3. Ensure the microwave heat place is clean. Microwave on high power (750-1000w) for 4 minutes. 
  4. After microwaving, allow to cool. Be aware that contents may still be hot. 
  5. Carefully remove the pod, pour out any remaining water, and close it securely. 
  6. Check that the soother and StayPut Pocket™ have cooled before use.

 

How to Clean without the Steriliser Pod

  1. Wash the Ultra-light StayPut soother and the StayPut Pocket™ in warm soapy water 
  2. Rinse in clean water or use a dishwasher (top shelf only).
  3. Remove any water that may have entered the teat by squeezing the teat.

The Ultra-light StayPut soother and StayPut Pocket™ part B is suitable for sterilisation by steam (electric and microwave), boiling or cold-water tablet/liquid solution. 

Support FAQ's

Both the Ultra-lightStayPutsoother and siliconeStayPutPocket™ grip should be washed in warm, soapy water, then sterilised using steam (electric or microwave), boiling or cold-water tablet/liquid solution.

StayPut Pocket™ comes with a reusable steriliser pod, an adhesive disc, a StayPut Pocket™ soother grip and a0-6 month Ultra-light StayPut soother.

No, StayPut Pocket™ is designed to be used with smooth hard plastic phone cases only. It is not compatible with silicone phone cases or those made from other materials.

No, StayPut Pocket™ is only compatible with 0-2 month, 0-6 month and 6-18 month Ultra-light StayPut soothers from Tommee Tippee.

Need extra support? you’re not alone

We're here to help… You can contact us via live chat. Look for the icon to ask a question or chat to one of our friendly support team.

Contact Us