Product Support
Support NoTouch™ Infrared Thermometer
Using your product
What’s in the box?
1 x NoTouch™ Infrared Forehead thermometer
2 x AAA Batteries
1 x Protective Case

How to use
Measuring Forehead Temperature
- Press the power button to switch on
- Use the mode button to select Forehead
- Point the infrared sensor to the centre of the forehead. For effective measurement, the distance between the thermometer and the forehead must be 1-3cm. Be careful not to touch the forehead.
- Press the measure button
- The forehead temperature will be displayed on the screen.
Measuring Object Temperature
- To switch on press the power button
- Use the mode button to select object mode.
- Point the infrared sensor to the centre of the object 1-3cm away, then press and release the measure button. The object temperature will be displayed on the screen.
Memory function
The memory function is great if you want to look back at the last 20 readings, for example to show a record to healthcare professionals.
When the product is switched on, press the memory button. The screen will display “01” followed by the recorded reading. Press the memory button again to retrieve the second reading, and so on for the past 20 readings.
Tips for an accurate reading
- Child must be inside for 30 minutes before taking a measurement.
- The child and device must be in the same stable ambient (room) temperature for 30 minutes before operating.
- Always make sure the scanner lens is clean and undamaged.
- Child should not drink, eat or be physically active before/while taking the measurement.
- Remove hats and wait 10 minutes before taking a measurement.
- Don’t take a measurement during or immediately after nursing a baby.
- Wait at least 60 minutes after bathing to take a reading.
- Make sure the forehead is clean and free from moisture
How to clean
Make sure the probe is clean to ensure an accurate reading.
Use a 70% alcohol swab or cotton wool moistened with 70% alcohol to gently wipe the lens clean.
Allow the lens to fully dry for at least 1 minute.
Never insert a sharp object into the scanner area or any other open surface on the thermometer because this will cause damage and affect functionality.
Keep the thermometer dry and away from any liquids and direct sunlight.
It should be stored at temperatures between -20°C - + 50°C, RH < 95%.
Functions
The thermometer has 3 main functions: Object temperature mode, forehead temperature mode and memory functions.
Forehead Temperature Mode
Forehead temperature provides a fast, accurate and non-invasive reading of baby’s temperature by simply placing the thermometer 1-3cm away from baby’s forehead then pressing and releasing the measure button.
Object Temperature Mode
This setting is perfect for taking a surface temperature reading, for example to check the temperature of baby’s bottle.
Memory Functions
The memory function is great if you want to look back on readings, to track baby’s temperature over time. This is particularly useful if you need to show a healthcare professional.
When the product is switched on, press the memory button. The screen will display “01” followed by the recorded reading. Press the memory button again to retrieve the second reading, and so on for the past 20 readings.
Support FAQ's