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Super-steam Advanced Electric Steriliser

All parents want to protect their little ones, that's why our sterilisers are designed to kill viruses* and 99.9% of bacteria. Using the all-natural cleaning power of steam this steriliser kills 99.9% of harmful germs and household bacteria without harsh chemicals and leaves no nasty residue. And because steam gets into those hard to reach places, you can be reassured that it sterilises those hard to reach areas, getting rid of germs that may linger in bottles, teats, breast pumps and other accessories even after thorough washing.

FREE STANDARD DELIVERY
for orders over £40
2-3 working days
Find out more about delivery and returns

Frequently Bought Together

Closer to Nature Silicone Baby Bottle, 260ml - 2 pack

Closer to Nature Silicone Baby Bottle, 260ml - 2 pack

Quantity

£24.99
Closer to Nature Medium Flow Teats - 2 pack

Closer to Nature Medium Flow Teats - 2 pack

Quantity

£5.49

Highlights

6 sterile bottles in 5 minutes

So 'you’re' always ready to prepare a fresh feed for your baby.

Kills viruses* & 99.9% of bacteria

Viruses & bacteria don't stand a chance against the Steam Steriliser. Our bottle steriliser uses water to kill 99.9% of harmful bacteria & viruses without *Tested against Coronavirus (tested to EN 16777) and Influenza H1N1.

100% natural steam steriliser

100% natural steam envelopes every surface, so no need for chemicals.

Contents stay sterile for 24 hours

When the sterilising cycle is finished, either remove contents and use straightaway or leave the lid closed and contents will remain sterile for up to 24 hours.

Features

• Sterilises up to 6 bottles in 5 minutes.
• Fits most bottles, soothers and breast pump accessories.
• 100% natural steam envelopes every surface and kills viruses** & 99.9% of bacteria
• Easy-lift handles keep hands away from steam.
• 2-tier stackable tray can also be used as a drying rack.
• Contents stay sterile for 24 hours* with lid closed.
• One button start and auto shut-off for safety.
• BPA -free

*When the sterilising cycle is finished, either remove contents and use straightaway or leave the lid closed and contents will remain sterile for up to 24 hours.
**Tested against Coronavirus (tested to EN 16777) and Influenza H1N1.

Description

Our Super-steam Advanced Electric Steriliser sterilises up to 6 bottles in just 5 minutes, so you’re ready to prepare a fresh feed for your baby any time of day or night.

Natural cleaning power
The all-natural cleaning power of steam gets into those hard to reach places, to sterilise every surface, killing viruses* and 99.9% of bacteria that may linger in bottles, teats, breast pumps and other accessories, even after thorough washing.
Be bottle-ready!
Contents stay sterile for 24 hours with the lid closed** which makes this steriliser perfect for night-time feeds. Switch it on before you go to bed and have bottles ready for those overnight or early morning feeds.
Handy features
The Super-steam Advanced Electric Steriliser fits most bottles, soothers and breast pump accessories, and features easy-lift handles to keep your keep hands safely away from steam. The 2-tier stackable tray can also be used as a drying rack.

*Tested against Coronavirus (tested to EN 16777) and Influenza H1N1.

**When the sterilising cycle is finished, either remove contents and use straightaway or leave the lid closed and contents will remain sterile for up to 24 hours.

Video

Delivery

Standard Delivery (Usually 2-3 working days)
Free for orders over £40.00 otherwise £2.95

Express Delivery (Usually Next Working Day)
£2.95 for orders above £40.00 / £5.90 for orders under £40.00
Excludes the Scottish Highlands.

If we receive your order before 5:30pm (GMT/BST) Monday to Friday, and you select the Express Delivery option, we will dispatch your order the same day. Delivery should take place the following working day if in the UK Mainland or Northern Ireland, however, please note that Saturday and Sundays are not classed as working days but certain couriers will deliver on Saturdays. For all other areas, a 2 day service will apply.

We require a signature on delivery.

Saturday Delivery
£3.95 for orders above £40.00 / £6.90 for orders under £40.00

In order to guarantee your Saturday delivery, we must receive your order before 3:30pm (GMT/BST) on a Friday within the same week, we will dispatch your order to arrive on the Saturday.

We require a signature on delivery.

UK Collection Points

Not currently available.

Free for orders above £40.00 / £2.95 for orders under £40.00

Over 7,000 locations across the UK open early 'til late in the UK. If we receive your order before 6.00pm (GMT/ BST) Monday to Friday, we will dispatch your order the same day. Delivery to the designated collection point should take place the following working day if in the UK Mainland or Northern Ireland. Please note: Saturday is not classed as a working day, however some couriers may make deliveries on this day.

Reviews

1.3 / 5 162 Reviews

Thank you for leaving a review

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Mich

11 October 2020

Unfortunately I wouldn’t recommend this Electric steamer reasons being that within the booklet it states how often you need to descale according to the water pressure within the area you live in. I have to descale every couple of days. The steriliser is always clean. Also the cycle states 5 minutes however I press the button to start the cycle to which it goes on for 2 minutes then switches off and everything is cold still I then put it on again and it does another cycle but for 10 minutes clear to say it’s not working correctly also the steam doesn’t just come out at the top 3 holes it comes out at the sides as well. The kid collects so much water which they say to tilt the lid to drain the water but somehow the worktop still ends up full of water. I have only had this steriliser for 5 months! For the price I’m very disappointed. I wasn’t sure which sterilising method to go with as this has been my first baby but I wouldn’t recommend this product seems to need a lot of maintenance.

DonnaMarie

4 September 2020

I bought this steriliser thinking it would be worth the extra money to have a super steam steriliser. Looked great and never had an issue with Tommee Tippee before however....when this arrived I tested the unit to see if it worked (in case I needed to return) really disappointed to see that the metal plate burnt after one use! My baby hasn’t even arrived yet and I have an old looking, burnt steriliser. When I contacted customer service via chat even more disheartened to hear them blame ‘living in a hard water area’ and that I need to descale. After one test????? Not happy at all for a set that cost almost £100 including extras

Louise84

31 August 2020

We bought this 3 weeks ago and whilst it is well appointed and spacious inside it requires constant supervision to ensure that it reaches the end of its cycle each time. On numerous occasions the steriliser stops after a few seconds making extra work for us at times when really we do not need it. Overall the device seems good but doesnt really match our expectations - disappointing.

Customer 279

29 July 2020

Blank

SenseiDan

12 June 2020

I purchased this after another "name brand" failed after 2 days. Has been faultless since it was first used. Its Tommee Tippee, of course its quality!

Chloe2020

6 June 2020

I purchased this after my old steam steriliser stopped working but unfortunately didnt get to use it more than once as it stopped work so I had to return it. It looked stylish but it looked cheaply made.

reel95

5 June 2020

So happy I got this really easy to use and does exactly what it’s supposed to

Becks488

31 May 2020

We received the steriliser in a wet through box that had been packaged into a dry and clean delivery box, so this had happened before being sent. The steriliser box was crumbling and the instructions inside were also mouldy. The contents all smelt musky. We were really unhappy with how we received this product. When we contacted the customer services to ask for a replacement we were told we would have to return the item and then reorder the steriliser as they do not send out replacements. We originally ordered with a discount code from the Baby Show, but they said this code was no longer acceptable, so when we reordered it it would actually cost us more to buy it than it had originally done, for something that was completely the companies fault. Appalling service

becki91

29 May 2020

must be a fault with this model as other reviews have also said there's has stopped working. Normally love tommee tippee but wouldn't recommend this

Tnovots

28 May 2020

I bought this back in February and machine broke In a week, the machine turns off after 1 minute and instructions say it should sterilise for 5 minutes! My husband emailed Tommee tippee to ask for advice and if we could get our Money back and it’s been 3 months since we have had any reply! A steriliser is a necessity for a newborn so we have had to spend money on another which unfortunately is beginning to act in the same way! This machine is unreliable.

Farr

19 May 2020

Started using electric steriliser only in february and its completely stopped working.

daisy2001

7 May 2020

I brought this steriliser from boots and wow what a waste of money I’ve only been using it for less than 2 weeks and already it’s leaving a nasty smell on the bottles ( like they haven’t even been sterilised ) , it decides when it wants to sterilise and when it doesn’t , as I noticed last night that it went on for 20 minutes when it normally takes quicker so it makes you wonder if it even does sterilise the bottles and dummies probably , over all I wouldn’t your money on this product

Stuart

22 April 2020

I bought this steriliser from mothercare before it closed. My baby is only 2 and a half weeks old and I have already had to descale it 4 times. I put the correct amount of water in every time, empty any left over water and wipe it down after every use. The limescale build up is too much and the element goes a black/brown colour as if it’s being burnt. I would not recommend this especially for the price of it.

J3N1

26 September 2019

We recieved this 3 weeks ago. It looks very nice and is easy to use however the design hasn't been well thought out. When opening the steriliser after it has been used you have to ensure you lift the lid up perfectly straight or the shelf holding the teats and lids gets knocked and in our case go all over the floor meaning we have to sterilise them again. Other than that issue it is a good product and gets the job done

Timland1888

22 September 2019

I was using the microwave one before the electric one , its so much better and leaves bottles spotless

Kay88

21 September 2019

Love this steriliser looks great in my kitchen its very quick and easy to use wouldnt use any one after having this one defo my fav my bottles come out lovely and clean

Ematthews11

21 September 2019

This is a great product very stylish and modern. Easy to set up and easy to use

Stacey1920

21 September 2019

I got this for my girls bottles and I find it amazing that I can sterilise all 6 bottles at once. It’s so quick and easy and no fuss! It’s better then the last model which only allowed you to sterilise 5 bottles which was a nightmare as my daughter used 6 bottles a day! Would defo recommend this product! AMAZING!!!

Hannahb27

21 September 2019

This is fab, does bottles so quickly in a packed neat design

Melissasian

20 September 2019

I got this a couple of weeks ago and I love it. It's so easy to use and you can fit everything in at once. I would highly recommend this to any new mum.

Sandra

17 April 2021

Great product. Quick and easy to use, easy to clean and looks nice.

Reply from Tommee Tippee UK

17 April 2021

Simple, solid and super review - Thanks Sandra!

Elaine Taylor

7 April 2021

Brilliant Service

Reply from Tommee Tippee UK

7 April 2021

Hi, Elaine! Thanks so much for your 5 star review. We always aim to deliver a great experience, and we look forward to seeing you again soon! x

Juney

3 February 2021

Used this twice for my newborn and it wouldn’t work third time, baby was born sun 31 Jan, we had to buy a different sterilizer as we needed clean bottles

Customer 280

22 November 2020

Blank

Wools 07

29 May 2020

Brought this just before baby arrived didn’t think to test before as everything else I’ve ever brought from Tomme tippee has been perfect. But this just kept cutting out and not sterilising the bottles properly. Had to go and buy another one as I couldn’t be sure if they had been cleaned or not.

Amina

17 March 2020

I’ve only started using this and within a week I’ve noticed it leaks and now the tray inside has shrunk! It’s quite flimsy as it is. Very disappointed!

Deeneese

24 October 2019

This Steraliser is the best in the business! The ease of use and how compact it is makes it suitable for all families and households! There is great space between the 2 trays to fit in all the items you want to steralise. A instructions booklet comes with the item which is very easy to follow and informs you also of how to descale the steraliser too. I would recommend this to all new and current parents A*****

Sazza

18 October 2019

Took a while to get here but overall great product

Katies304

16 October 2019

I got this for my Son and am so impressed. It is soo easy to use, chemical free, fast cleaning. It was nicely packaged with clear instructions. There is lots of room for several bottles and dummies and weaning equipment. Have not got one bad thing to say would definitely recommend to new mothers and Carers for babies and toddler.

EmmaAngus

15 October 2019

I have 3 children and used steriliser's with the 3 of them, this is by far my favourite steriliser! It's 2 part shelving makes it much easier to set the bottles up for sterilising.

niccij40

11 October 2019

The tommee tippee super steam electric steriliser really is fuss free it fits six full sized bottles and also most brands not just tommee tippee it comes with tongs and also keeps contents sterile for upto 24hrs i am loving the new style and shape all in all a great product

Erin26

10 October 2019

Absolutely brilliant product nice easy set up and very easy to use just a simple one button to start and it’s very quick and effective at sterilising bottles all different types fit into the steriliser and another bonus is it’s extremely modern and stylish to fit in with any kitchen and would not take up all your bench space which is an added bonus. It could not have used anything else for my children’s bottles and recommend the electors steriliser to anyone who asks for suggestions!

Saralexi

10 October 2019

The steriliser is amazing, so easy to use and effective. It always looks modern and sleek in the kitchen. It gives you piece of mind that your baby has a clean bottle to drink from. Really happy with the product.

Shell83

9 October 2019

I have only just got my new steamer but already love it, this is my second tommee tippee steamer and would never change the brand it is definitely one to trust. It holds 6bottles in at a time and love that is doesn’t use chemicals. I definitely recommend this product.

EmFitzHem

9 October 2019

This is my second Tommee Tippee steriliser as I also had one for my first child. I love the new updated design. Everything is much sleeker and just looks nicer! The bottles fit in perfectly, even the anti colic ones with the extra internal pieces. It’s nice and quick but I like the fact it also has a stop button in case you’ve forgotten to add anything. Easy to use and does what it says on the tin!

Luke Wiley

7 April 2021

The steriliser was great however with no warning after 3 months it just stopped working with no obvious signs. Contacted TT and they exchanged immediately. But it is easy to use and quick to clean

Reply from Tommee Tippee UK

7 April 2021

So sorry to hear about your issues Luke, but we are happy to have helped you as we put customer experience and satisfaction as our priority. We really appreciate you taking the time out to share your experience with us & we look forward to you shopping with us again in the future!

Derek Hughes

30 March 2021

The reliability of this product is terrible. Our baby is 3 months old and we are on our 4th unit. When it worked it was a good machine, but 2 of them only lasted a week.

Reply from Tommee Tippee UK

30 March 2021

Thanks Derek for your review and we appreciate you taking the time to feedback your comments. We are very sorry to hear that you've been having issues with your previous purchases as the steriliser is designed to help you, not hinder you! It's great that we have now sent you a new machine to get you back up and running and please reach out to us if you need any further assistance. We are always here for you. Best wishes, Tommee Tippee

Kt Anne

17 March 2021

I brought one from boots back in December ready for the new arrival. Opened it a few days after my baby was born (Feb 22) and it lasted 6 days. The steriliser started the cycle but never steamed the bottles, it cut out after 2 mins. Unfortunately I was unable to have this returned as I hadn’t got the receipt. Let’s be honest I was not expecting such poor quality from tommee tippee. I’ve had to purchase a new one again, praying I’ve got better luck this time round.

Jlb2021

16 March 2021

Bought this steriliser and in the first week had to descale it because the plate was dirty... turns out it’s just a fault in the product because the plate has now burnt out and won’t come clean! Don’t waste your money.

Josh

13 March 2021

Had this item for a month and we have only used it twice to see if it worked and prepare bottles for when the baby arrives, and now it doesn't even work?!

SDixon

7 March 2021

Worked fine for the first few times - now every time we use it, it burns and is now a daily issue! We have tried cleaning it, de scaling it (which cleans it up well!) however it doesn’t fix the issue. Disappoint to say the least. We used Tommee Tippee for our first born so went Tommee Tippee again - and to top it off we have the electric breast pump which is also going back today and we are replacing and changing to another brand. All the items are only 5 weeks old... we bought them when our new arrival came but as mentioned above - we wish we had read reviews first.

Megan4316

1 March 2021

Ended up going through 3 of these in the space of 2 weeks. First one the metal ring burnt out after 2 days, took it back still waiting for a refund from the retailer almost a month later so I’m down £60 still as they refused to just swap it. Bought a second one which cut out after 30 seconds after the 2nd use, was told I had to descale it and I hadn’t even had it a day. The 3rd didn’t even turn on so safe to say I went with a completely different brand and so far no issues. Would have been great if it actually worked, the concept of the product is great and that’s why I gave it the benefit of the doubt and tried a second and third. So disappointed that I’ve had to spend more money to get a different one.

Tomm

27 February 2021

Waste of money - the timer is inconsistent sometimes 5 minutes, 30 seconds, 1 minute - doesn’t matter how often you clean. Also the shelf is poorly designed so always end up knocking it over late and night and all lids fall over. Also the bottles are rubbish - we gave up and replaced with Dr brown bottles and steriliser - both of which are excellent - such a difference in feeding.

Awysm

27 February 2021

I bought the bundle, including this steriliser. I am very disappointed that the metal plate always burns out and leaves a rusty remain —- I need to remove and clean the plate 2x a week. I am already using natural mineral water to prevent limescale buildup. I am very disappointed.

Cscscs

23 February 2021

I bought this way back last year ready for my little one, around the beginning of the very first lockdown in 2020. I started actually using this horrendous product after my little one came home on the 16th January. It lasted a month and broke after descaling, (there was no sign of any limescale up until the point i descaled it), It only came on for 30 seconds and then the light would turn off indicating it had cut out, so had to cold water sterilise all bottles, tried running a cycle the next day and it would not work at all. Fair to say I threw it straight in the bin and ordered another one from a completely different brand! I’m glad I got your steriliser for half price in the baby event at an Asda. I would have been outraged having paid £70 at normal price at the time for it to break after a month. Must be why they were the only ones in the baby event going for half price.Do not waste your money on this product! Feels cheaply made also. Really disappointed tbh because I had an older model of one of your sterilisers for my first child and it was amazing.

Rachmoe

17 February 2021

I got this delivered this Saturday brand new (13-02-21) and today is Wednesday 17 feb so in 5 days the metal plate already damaged and have descaled already my last sterlizer i descale once a month this is a joke. I use it once a day with 6 bottles in it. . Waste if money

Jayy

17 February 2021

Bought this and used it for a few weeks then the heat plate appeared burnt and needed de scaled every couple of days, few weeks after this it then just stopped working. Spoke to customer services, then reluctantly sent out a new steriliser. Received the new steriliser of the same model, used it for a week and it wouldn’t do a full cycle would do 3 or 4 cycles of 1 minute then do a full cycle. Phoned customer services, offered ANOTHER new steriliser of the same model but 2 had already broke quickly so I requested a refund, I have to send it back and have it investigated to possibly get a refund in 21 days....but I’m sure it will be found that it isn’t the machines that are faulty. Wouldnt recommend this unless you plan to use it once a month then it might last longer than 3 weeks max. I have had two in 10 weeks

Kadz28

15 February 2021

I sterilise 6 bottles a day but after each cycle the metal plate gets black and smells burnt. It makes the bottles smell burnt too and I don’t feel safe using them to feed my baby. I’m now having to clean thoroughly after every use which isn’t great. I’ve seen this issue happens if you live in a “hard water” area, which must be about half the population! This issue should be highlighted in the description.

NT030389

13 February 2021

This has to be the worst product we purchased for our baby. After every use there is a scorch mark left on the heat plate. We put the correct measurement of water in each time 80mls as stated in the user menu. It is just a poorly made steamer and I guess that’s why they have brought out new models.

Livvy

11 February 2021

I bought this 4 weeks ago and the plate has burnt already. Used correct amount of water etc & de scale often but still happens.

Greddie88

1 February 2021

Bought this as a bundle before baby was born. Have been using it now just over 7 weeks. It has always been picky about when it would complete a full cycle. The steriliser constantly switches off after 20 seconds, so I'm not very trusting of the steriliser's ability to sterilise bottles when the claim Tommee Tippee make is that it takes 5 minutes! Seriously thinking about looking a completely different brand altogether now.

HollyClark23

27 January 2021

The heat plate burnt out after 2 uses I was told to descale more often. I don’t live in a hard water area although they said that could be the reason but I don’t. They use that reason to try fob people of as they can’t just admit the product is useless and give people their money back. I told them it gets burnt out after every use so they said I had to descale it for 24 hours after every use... this was the advice so how would I ever be able to sterilise a bottle if I had to descale after every use it would just constantly be rescaling and no bottles to get sterilised. Why would you sell a product that you have to descale daily at that rate you would be rescaling it more than you would using it to sterilise. Just don’t bother buying it. Also the steam collects all the condensation in the lid which goes everywhere when you take it off the plastic shelving inside is so flimbsy you only have to gently touch it and everything falls over and you then have to sterilise again. It just adds hassle to having a newborn. So much more hassle then it’s worth and so many bad reviews but all getting fobbed off with the hard water area excuse. Why make a product that can’t deal with peoples water. Even people in a soft water area get told the same thing. They can’t admit their faults!

Ceajaef

25 January 2021

I brought this steriliser from Argos. I’ve only used for 6 weeks and I have to put it on 3 lots of cycles before using the bottles as it only sterilisers for 1 and half minute at a time when it states it’s when to sterilise at 6 minutes. And absolute joke. Would probably buy the microwave steriliser in future so I know that it sterilises correctly and is properly sterillised.

Vikki7992

25 January 2021

Descaled as recommended and it burnt out and will not turn on! Because I cannot prove it was bought in 2020 as it was a gift to me. I’m now left without a steriliser and out of pocket! Will not be buying anymore TT stuff and will not be recommending it! Absolutely appalled!

TinTinTango

24 January 2021

I bought this a few months ago and agree with other reviews regarding limescale build up too quickly. I then switched to bottled water to fill up the machine and there was still build up after every first use from descaling. Would not recommend.

Btraynor

24 January 2021

I had bought this steriliser for my newborns bottles and with frequent use it has completely burnt out the bottom plate. I have followed all the instructions as to what to do before and after every use. I would not recommend this product.

Ajward

16 January 2021

Great being able to sterilise 6 bottles in one go unlike the old version that just did 5. However, the design is awful, silly handles at the side of the lid and you easily knock the top shelf when lifting the lid off which is balanced stupidly on the sides of the bottom shelf. I’ve had this just over a week now and I’ve knocked the top shelf off while lifting the lid off countless times with sterilised teats on it, which then need to go through another cycle. I often make my sons bottles one handed while holding him to try and reduce to screaming meltdowns and this new design is causing me frustration when things fall off due to silly handles you can’t really hold on the lid and the balancing of the top shelf. I would redesign it to be similar to your old 5 bottle steriliser which had a steadier top shelf and decent handle on top of the lid. Back to the drawing board I think!!

Charlotte

8 April 2021

Bought this steriliser and very disappointed it with it. Was bought as gift as we was expecting our first I have used it for just under a week and the element in the middle turned brown after the first day. We tried to descale it and it didn’t work. Now we have gone to sterilise his bottles today and do the routine we always do and it just won’t turn on. We changed plug sockets and dried it all to see if that would help and it hasn’t. After spending over £90 on this I would expect it to work better. Very disappointed.

Reply from Tommee Tippee UK

8 April 2021

Thank you for your review Charlotte. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. . We would love to speak to you to try and gather more information and hopefully find a solution for you. Our team can be reached on our freephone number 08085 97 98 99 or alternatively PM us on Facebook @TommeeTippeeUK. Thanks, tt

Jodi Cook

5 April 2021

Really disappointed with this product. After opening the product when my baby was born after only a weeks use the metal plate looked like it was burnt. After speaking with customer services I was advised to descale at least once a week. So I followed the advice. And after 2 weeks use if and then doing a descale after only 3 days it’s gone burnt again. I’m scared to use this product again. Feel like a have no choice to purchase a new sterilising unit.

Reply from Tommee Tippee UK

5 April 2021

Thank you Jodi for your feedback and we’re sorry to hear that your experience with the Steam Steriliser does not measure up to your expectations. Referring to your comments about the heat-plate looking burnt. It could be a few reasons why this is happening. We advise that bottles are clean and clear of any milk residue before sterilisation. If any milk residue escapes onto the plate, this will naturally burn the plate, so it’s very important that this is also cleaned before the sterilisation process. Milk residue on the plate which can be removed with a descaler like 'Oust' or similar. All feedback is important to us and if you find that you are still having difficulties, please give our our ParentHub team a call on 08085 9798 99 or alternatively PM us on Facebook @TommeeTippeeUK. Our team are always happy to help. TT

Robert Fletcher

4 April 2021

Tested when first bought and it worked. Went to use for first time after baby was born and it failed. The water started to boil but after a few seconds the light went out. I can't get the light to stay on for more than a few seconds if at all. Not great when you have a hungry baby and have to start researching more traditional methods of sterilisation. I see from other reviews this is a common issue. Seems to be made cheaply in China but sold as at a premium price. I hope the Perfect Prep doesn't turn out to be of the same poor quality.

Reply from Tommee Tippee UK

4 April 2021

Hi Robert, thank you for posting a review and we’re sorry to hear that your experience with the Steam Steriliser was not up to expectations. We would like the opportunity to talk and investigate your feedback further. Please reach out to our Product Pro's on our freephone number 08085 9798 99 or alternatively PM us on Facebook @TommeeTippeeUK. We look forward to speaking to you. Thanks, TT

Shaz786

16 September 2019

This steriliser is easy to use instructions for use are clear and easy to understan, the steriliser is fast and efficient in sterilising many bottles at the same time, can fit 6 bottles in easily. Lovely design of the steriliser and bottles are ready within minutes to use again. A must have for any mum of infants.

Leahkg2019

16 September 2019

I’ve had this product for about 3 weeks now and I’m so impressed! It’s brilliant. I had the older style steriliser which I found to be quite chunky, however, this new style steriliser is sleek and still manages to hold 6 bottles, the teats and handles and dummies! It’s brilliant and it matches my kitchen colour. So easy to use, very straight forward. It is fast and effective which is so good. It’s easy to clean/ de-scale too. I can not fault this product. It’s fast, stylish and most importantly,- it sterilises everything really well. I would highly recommend to anyone with babies or expecting- definitely a must have!

fifikins

14 September 2019

This is by far the best steriliser I have ever used it’s so simple and easy to use and sterilisers bottles quickly and efficiently. I would definitely recommend this steriliser to anyone and again it is another fantastic Tommee Tippee product.

LKH22

23 March 2021

This new version of the steriliser is awful. It looks good, but the inside tray doesn’t fit properly, it tentatively balances on the inner ridges and falls off all the time, especially if you slightly knock it when taking the lid off and end up having to steralize everything again. Poor design. Looking for a new one.

Nadine 12.

13 January 2021

I wish I looked t the reviews before buying this but again the same as all the other reviews I am using soft filtered water and I am still having to descale it 3/4 times a day its really not worth it.

Hope

11 January 2021

Used this product twice and the plate burnt. You have to make sure the lid is in perfectly. Also the legs on the shelf warped so it would then not fit on the steriliser so I could no longer put bottles on it (see image). Contacted customer service who did nothing to help. Wish I had checked the reviews before I bought this. Definitely would not recommend!

MacS48

22 December 2020

Bought this as part of a set and had to descale within the first week of use. Baby is formula fed so have to use it twice a day and the plate keeps burning at the bottom! I descale it every week and it continues to happen after one use. TT were less than helpful when I contacted them following my bottles discolouring and smelling burnt !! They were adamant it was because I live in a hard water area (I don’t, I checked) and asked a multitude of questions then stated to use several “stronger products” which I did (although the website says otherwise). Even after doing this the same thing happened with the heat plate and I am not only out of pocket from that but also having to buy new bottles. Horrendous customer service and have taken no responsibility. Going off other reviews it seems this is a consistent problem that should be rectified before more sterilisers are sold to avoid any further issues. I have now been offered a new steam steriliser following weeks of emails back and forth, which would be great if the same thing didn’t happen again.

Martine26

14 December 2020

I bought two of these, one for upstairs and one for downstairs. Usually like things by Tommee Tippee but these are literally the worst thing I’ve bought for my baby. Have to descale after EVERY use. Like 60% of the UK I live in a hard water area so I wish I hadn’t bought these. I’d go for the microwave one or the new UV one. These are too much hassle and water goes everywhere when you take the lid off.

Holliegray

14 December 2020

I have used the steriliser for just under 4 weeks and had no issues at first but now that pan looks rusty and burnt and all the bottles and dummies smell of burning. Other people have said the same thing. I wish I read the reviews now and spent the money on a steriliser that was actually good! Save yourself the hassle and do not buy this product!

Jcg1

6 December 2020

I bought this a few months back but have only started using the item 10 weeks ago. Since I’ve been using it, it’s been really good but recently, it’s just stopped working completely. When you press the button to turn it on, it won’t turn on or anything. These new designed ones are terrible, I had the old type design steriliser before and it was much better than these type ones. What a waste of money!

Lauren00002

1 December 2020

Bought this a month or so ago, hot plate is constantly getting burnt out even though I thoroughly clean and descale regularly. Have already raised a complaint with tommee tippee and was told to descale more often even though I live in a soft water area. Steriliser ends up needing to be descaled nearly 2 times a week, which is not ideal! Complete waste of money for me!

Annoyed

25 November 2020

The least you could do is offer a refund ,steriliser not a month old yet and has been used as per instructions .

Catriona

25 November 2020

I started with the old sterilizer that was given to me and I thought it was so much better. I bought this one, when I had to return the old one to the previous owner, she wisely didn't want the new one. Pros for this sterilizer: It sterilizers small bottles, Can hold 6 small bottles Shelving design is a good concept but not executed well Cons for this sterilizer: It cannot be used one handed, removing the lid/shelves needs two hands so you don't make a mess or spill all the bottles. Trays are finicky, bottom tray is curved upwards so it pushes the items out. Only fits the small 9 oz bottles, the bigger 11oz bottles don't fit. They are too big and therefore push up the top shelve (making it very unstable), causing the lid to not seal properly.

remitchell

11 November 2020

i was bought this for my daughter being born... she’s now 5 weeks old and within the first two weeks the heat plate changed colour and now i have brown water every time a cycle finishes. i don’t live in a hard water area... my kettle doesn’t even need to be descaled. i know i need to descale every 4-6 weeks but not when she was 2 weeks old!

Chloe

29 October 2020

This product was bought and within days immediately regretted purchase. I live in a hard water area which I knew prior to this I use bottled water for this to prevent build up of lime scale however I’m having to descale every day as I use the steriliser more than once a day my son is fully bottle fed. The plate has now burnt out and I’m having to look for a replacement steriliser when my son isn’t even 6 weeks old yet!!!

Cait

19 October 2020

Had nothing but issues with this, I have to clean this after every use as the heat plate burns with limescale (according to tommee tippee) even though I live in a soft water area and the recommendations for descaling are every 21 days, I have to do this every day. This is obviously not right but tommee tippee are not accepting that the item is clearly faulty and keep repeating that I just need to descale the item, even though this is what is done.. everyday.

CRichards

17 October 2020

I’ve followed all instructions, the steam cycle varies greatly, often there’s still all of the water left. I descale it regularly (which is a pain). The shelf has developed mould as the Mach he doesn’t dry, it’s constantly wet as you can keep items in it for 24hrs. Tried contacting customer service- they’ve been awful.

Hevs

13 October 2020

Bought this brand new, baby isn’t here yet just using it to regularly sterilise my breast pump. Heating plate has already started burning out. I’m on my 3rd baby, and I’m disappointed how quick this steriliser has failed. Knew I should of bought a Milton cold water one!

Flo.

3 October 2020

After a few weeks stopped working. Dropped from 5 min cycle to 1 min. Keep an eye on it cuz is just worming up the water, creating perfect environment for bacteria to grow.

Sinéad C

27 September 2020

Hi, I’m based in Ireland and my husband just melted the lid of our Super-steam Electric Steriliser and I was wondering is it possible to get a lid only as I don’t want to get an entire new machine for waste reasons. I have a Tommee Tippee microwave steriliser I can use in the meantime.

Chloo

1 September 2020

Steriliser worked fine for the first few weeks and now the cycle just cuts off after 2-3 minutes

Fayw30

1 September 2020

Mine has done the same Abbie and I only used it twice and and it won't turn on now

Jenny79

31 August 2020

I bought this in a bundle with the bottles the biggest waste of money I have ever spent . It worked once the second time I used it didn’t work proper it stayed on for 20 seconds then stopped does it every time. Had to go and buy another Steriliser a different brand one because I wasn’t wasting any more money on tommy tippee brands . I would no way recommend this product. Also do not respond because ya liking to you about your product is a waste of time too so do not tell me to contact uses . Waste of money stay away from the product

Larnax

28 August 2020

I used this product twice after following the instructions carefully. This was the end result. I have tried to clean it off but nothing seems to remove it. I expected this product to last a bit longer than two cycles!!!! Really disappointed :(

MikiEdi

21 August 2020

This product stopped working after less than 4 months of use.

julianev1989

20 August 2020

My baby is 15 weeks and iv finally gave in and switched to cold water sterilisation. The product looks great to the eye however, every couple of uses needs descaling- the hot plate goes brown and it has discoloured my bottles. I also agree that often when lifting the lid it often catches knocking the top shelf (and all the newly sterilised teats) flying therefore the whole process needs repeating. Very disappointed in this item having always used tommee tippee products

Sian1989

19 August 2020

Only had this for a week now but it’s so handy, especially when the pot we were using before needed to go on so often using so much water, my only downside is it can on fit 6 so I need to do at least twice a day but it’s so easy and takes a few minutes so it’s not really a huge inconvenience.

GK Midd

15 August 2020

We started using our steriliser 2 weeks ago and notices the bottom bit where the water goes started to go brown, like it was burnt and it stopped taking 6 minutes to sterilise and turns off after 2 minutes. you have to keep pressing the button or adding more water. the product is faulty and doesn't do what it should. I brought a tommee tippee because it's such a well known brand but I am very disappointed with this product.

Chris82

3 August 2020

This will be the 3rd tommee tipped steriliser we have bought and the 3 one that after 3 days has broken. Not great when the baby is 3 days old.

Maria123

2 August 2020

I bought this for my new born as I had used the old style steriliser for my other two children, I live in Scotland so I shouldn’t have to descale anything but with this u have to descale it every other day, the plate turns brown like it’s burning, I have tried to speak to Tommee Tippee and got told this is normal ? No it is not !! Having to buy another steriliser due to this. Also when lifting the lid of sometimes I knocks all the teats off the top shelf and it is always full of water.

Loui

30 July 2020

My daughters baby is only 6 weeks old and have had 2 faulty units that switch off after one minute . Having to try a different brand now as I've lost trust

Ceglinton

19 July 2020

Have owned for five months and worked well up until yesterday when i noticed it’s started cutting out after a minute! Worried about how long this has been happening as no alarm to tell you. Descaled regularly. Waiting to hear from tommee tippee Facebook so currently have no steriliser!

LylasMummy2020

16 July 2020

Not even been used for 2 weeks and the orange light cuts out in less than 1 minute! The lid gets filled with water, the rack falls out when lifting the lid up resulting in all the items inside falling out.

Courts

14 July 2020

Used for a a couple of days and the heat plate burnt out. Absolutely dreadful.

SSSSSSSSS9000

12 July 2020

This is our third baby and we had the older model TT steriliser with the previous 2 children and it was great! We got this one as the old one cannot be bought new anywhere. What a waste of money. Who ever designed this really needs a new job. There are so many faults with this design, Firstly Try holding a Crying baby in one arm and being able to even lift the lid alone never mind the tray to access the bottom shelf with your free hand without toppling everything - It doesn’t work! You need to put your baby down to even go near this machine. Where as with the older more practical model You could simply lift the lid with your free hand and Less distress was caused to the baby or yourself. The water from both the lid and tray leak all over your work top every time when you lift it and it’s another mission to clean that up! Such a nuisance. Unless you are really gentle and lift the lid with your two hands (Easier said than done when you have kids) you will knock the top shelf over, tossing all the contents and needing to re sterilise again! You really need to clean under the plate part each time with a tissue, and I mean under it not just around or over it, I can guarantee there are so many who haven’t realised about the build up of brown ‘gunk’ under the rim of the plate even after one day that is disgusting. Descaling every couple of weeks is no good when it’s rotten in a day and this is what a child is drinking from. The tissue needs to be squeezed in and Really rubbed into it untill you get the dirt out. Try having another child who climbs up to get a dummy out of it when they’re sterilised and needless to say because of the design, tips the entire thing over each time, when this never happened with the older model. These may seem trivial but untill you buy it you will see what I mean and will wish you hadn’t wasted your money. Had no fault with the previous steriliser hence why I bought a new TT one although

Lmou

10 July 2020

This steriliser came as part of a feeding set. It is honestly the worst piece of kit I’ve bought. The rack is so flimsy so if you aren’t SUPER careful when you lift the lid it topples over throwing all the newly sterile bottles, teats and soothers all over the counter and the floor so that you have to do it again. The lid also fills with water that pours out everywhere when you take it off. Contents are also still very wet after sterilisation. Terrible design. Terrible quality. Not user friendly in the slightest. I bought as part of a set otherwise would have definitely returned it.

Gary

2 July 2020

The steriliser does not work, the cycle time last between 30 and 40 seconds. Not the 5 minutes its supposed to. A bit worrying when we'd been using it with our newborn for 4 weeks and only noticed this yesterday. This as bought at xmas and now we are unable to find any proof of purchase, so we'll have to now put our hand in our pocket for a new one.

Jenna

20 June 2020

On my 2nd steriliser and my baby Is only 3 months old, does not do a full cycle clicks off after a minute or 2, clean and deccale regularly n still doesnt work

M555Lauren

15 June 2020

I bought this in a bundle and I’ve noticed the heat plate has become more and more burnt. Then this evening it switched off after 3 minutes, tried it again and it switched off quickly again. Worried that it doesn’t work properly and concerned that my bottles aren’t getting sterilised.

D barnes

9 June 2020

Had the old style steriliser and in 2019 with my new baby I decided to update to the new design . I even told my friend ( who is having the same problems) to get it . New design is great except a massive design fault . Everytime I lifted the lid after about 2 months of use I started catching the tray inside and all the lids would go flying. ( Rather annoying when baby is screaming at you at 3 in the morning ) . I noticed this was because the tray / shelf inside had shrunk / warped . I have taken pictures and it has shrunk at least a cm each side . Which is great fun trying to balance it and then put the lid on . But trying to take it off with a baby in arms is not easy . Design HQ I have a few thoughts on the design . Maybe you need to test run things for months before you put out designs. I will be sending a email to you with ideas on how this can be rectified because I can't understand why such a simple thing has ruined such a lovely steriliser . X Miss D Barnes Devon

Elsk501

30 May 2020

I bought this a few months ago all ready for my new arrival in May. Well the steriliser is awful, it's too sensitive for it's own good. You do exactly what it says in the instructions and it still doesn't work. When I bought this it cost me £80 so it wasn't cheap either. Or I have a faulty machine I'm not sure. All I know is I'm £80 out of pocket and I need to buy a new steriliser :(

Bridie122

27 May 2020

Was great at first. But after around a month it stoped working probably it would only sterilise for 2 mins instead of 5 mins.

Elliott

25 May 2020

As mentioned in other reviews, the electric steamer requires regular descaling and frequently cuts out mid-cycle so you need to keep watching it to turn back on. It is less reliable, more hassle and slower than (cheaper) microwave-based desterilisers. Lack of reliability is the main reason I would not recommend this product.

Abbie M

23 May 2020

I used this product 3 times and the plate burnt out. I contacted customer services and was told to descale and try again. I descaled and ran another cycle - limescale immediately started building up so I contacted again. Their response is that I live in a hard water area so I will just have to descale more often and they won’t refund when I am out of pocket after having to buy another while they take weeks to respond in between. To summarise - I will have to descale this every couple of cycles (couple of times a day due to expressing) to avoid the black burnt out plate and after 1 cycle the build up is going to be like the other photo. Spending a fortune on descaling products and wasting a lot of time with a newborn. Check social media and you will also see everybody saying the same thing. Poor expectations of your products Tommee Tippee.

Pippyt

14 May 2020

I bought this the day my baby was born as we were planning on breastfeeding but my son had other ideas! So we had to quickly buy this and some bottles. 7 months on and I still love it! So easy to use and easy to clean! I use specific de scaling cleaning products for electric sterilisers and always comes up clean! It’s so quick and one of our best buys! I love Tommee Tippee products!

nat88

12 May 2020

I purchased this from the Mothercare closing down sale in December, however when I have come to test it a week before my due date which is next week it doesn't work. I'm really disappointed, the machine turns on and cuts out after 30 seconds. The machine doesn't even have chance to generate any steam, so it definitely isn't going to be safe for my baby to use.

Mj92

11 May 2020

Brought this before mother care closed down for my fifth baby always had Tommee tippie before never had a problem this one is not fit for purpose only been using 6 weeks it constantly cuts out after 2 mins 30 seconds resulting in unsterile bottles one unhappy mom especially in the current situation sterilised bottles are even more important that ever before

Saskiax

10 May 2020

Mine is a week old and cuts out after 1-2 mins!! Absolutely awful product and would advise anyone to steer clear. I now have to go and buy another steriliser

Mgdenison

8 May 2020

Following daily use and very regular cleaning the heating element in the bottom of our unit is becoming burnt at the end of every day. We use the correct amount of water, ensure that the unit is clean and we have soft water. This came in a bundle. We are happy with the size and functionality but very dissatisfied with the constant need to descale.

MrsChaz

3 May 2020

My baby isn’t even 5 weeks old and the steamer has already stopped working. Also finding that it needs descaling constantly because the metal heating plate turns brown after 3 or 4 steams. The practicality of it is good however it is very disappointing for this to have stopped working so soon.

Abbi2020

28 April 2020

My step mum brought this for me in December 2019 and I didn’t start using it until January. Problem is it keeps cutting out after 30secs it just stops working. So my baby’s bottles aren’t being sterilised properly! I’ve tried getting hold of Tommee Tippee on Facebook and via phone but the call keeps cutting out. Don’t waste your money! Always trusted Tommee Tippee, but after this I won’t be using it again.

Mandykb

24 April 2020

I am very disappointed with this electric steriliser, the limescale build up is really bad. So I followed what Tommee Tippee recommend to de-scale with white vinegar so I did this. The plate was sparking silver no limescale, however straight after one cycle more limescale built up!! I’ve been using this steriliser for 3 weeks. This isn’t good and it’s really annoyed me. Not happy at all, will want a refund!!!

Laura Sals

21 April 2020

Our original Tommee Tippee steriliser stopped working after about 6 months. I contacted customer services who were brilliant, I had to chop the wire and send pictures of the actual water well of the steriliser (it was still like new). They issued a replacement, but if the new super steriliser. I wish our old one hadn’t broke. This new design is terrible for limescale build up. I’ve used Tommee Tippee sterilisers first all of my three children, I’ve always de-limed them roughly every 6 weeks with the recommended crystals. This new one literally needs de-liming after every 3rd use! It’s unbelievable and am added cost to keep the lime scale at bay! Why change a design that didn’t need changing :(

Mummy to L

21 April 2020

Don't bother wasting money on this item. I had the old style steriliser and I loved it thinking newer one will be the same. says holds up to 6 bottles with the anti colic bottles it only holds 4 the water from the lid goes everywhere all over the worktop. I bought this thinking that I would be receiving the same achievment as the product I used to have but this one is nothing but hassle and makes more cleaning which is NOT ideal with a newborn. I am now having to look for a different steriliser which really isn't ideal as I loved tommee tippee and can't find the old style anywhere

Tonidawn

16 April 2020

I bought this steriliser from mothercare before it closed down. I already had the older style Tommee Tippee steriliser but really liked the look of this one. It looks very nice and stylish but recently when i turn it on to do a sterilising cycle the steriliser just cuts out after about 30 seconds. So I have to stand and watch it now to make sure that the cycle completes. It picks and chooses when it wants to work and when it doesn’t. Not too pleased as in the current situation I am unable to go out and purchase a new one and don’t feel I should be out of pocket for a product that’s still very new (used for only about 3 months)

Jo112

11 April 2020

I’ve had the old style steriliser and now I’ve got this one with our youngest. I love the look of this steriliser and how small and compact it is. It does it’s job and fits the 6 bottles in but the inside design needs work. I can’t tell you the amount of times I’ve lifted the lid (mostly in the night) and as I’ve done so knocked the inside making all my lids go flying meaning I have to sterilise them all over again. I love tommee tippee and I love my products to match on the side but for that reason I wouldn’t buy it again.

Ellie

5 April 2020

I got this 3 months ago and loved it as it was so easy however I’m so lucky to realise it only does a few second cycle.. absolutely disgusting as baby bottles have to be properly sterilised or is bad for the baby. I descale regularly and put the recommended amount of water in the machine.

KKat83

5 April 2020

I have had mine for less than 5 months and it just suddenly stopped working ! I have always been very careful to only put the exact amount of water in and to regularly descale. On many occasions the machine has turned itself off after only a minute so I have had to restart it. Extremely disappointed for the price and I have always used and love your products!

Zoe101

3 April 2020

I absolutely loved this steriliser when I first purchased and it was working. After 1 month of use it has started to cut out early on cycles. I feel a product like this should last longer than a month, disappointing.

Lloyd

31 March 2020

Very disappointed with this product. They cycle is meant to on for 5 minutes. Mine doesn’t even go for a minute after reading many reviews today I have learnt that this is a common fault with this steriliser. And yes I have descaled it doesn’t make a difference. Had to rush out today to purchase a new steriliser for my 3 month old. Have always used tommee tippee since having my son 10 years ago never had a issue before so very disappointed this time round!

Jasmin

19 March 2020

The steriliser itself works wonders it’s the second time I’ve bought a tommee tippee one as I loved my previous for my first born, however my second baby is 6 weeks old and I have descaled it 4 times, this amount of limescale build up just seems too much too often

Alison

18 February 2020

Sometimes works other times it doesnt cuts off after a minute or less so bottles dont get sterilised i have to stand about in kitchen to keep an eye on it to make sure i dont give unsteralised bottle to baby waste of money and others have said the same in bad reviews online tommee tippee no help at all they dont care about babys health they just after making money

SophiePriest

22 January 2020

I wouldn’t recommend this steriliser based on the fact it has broken within only a couple of uses.. the on function cuts out after less than a minute so i now have to stand and hold the button in to get it to work. Considering the price it also looks & feels cheap, and you cannot push the button in with one hand. The design is also poor in that its easy to knock the top tier over which then makes everything spill out. Overall very disappointed.

Emma Maltby

26 April 2021

there great

Reply from Tommee Tippee UK

26 April 2021

Thanks Emma for your top review!

Kadeem

1 May 2021

As big brand as Tommie Tippee I am very disappointed in this quality of steriliser. If I am going to spend nearly £70 on a steriliser for my newborn, I would think this brand would be a good one. I use the steriliser once then I had black stuff coming from the bottom, I then descale the equipment and use it again and the same thing happen. This is discussing as I’ve seen more than one individual complain about the same thing. This is still being sold and nothing is being done about this ????

Reply from Tommee Tippee UK

1 May 2021

Hi Kadeem, thank you for taking the time to leave a review. We are disappointed to hear that you have had this experience with the Super Steam Steriliser. We would urge you to reach out to us via our ParentHub team where we can deal with your issues effectively. Please give our team a call on our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK.

Bev Whitfield

24 May 2021

Only fault is that the tray falls from its grooves after first few uses. Can be bent easily backbinto shape.

Reply from Tommee Tippee UK

24 May 2021

Thanks Bev for your useful review! We always take on board consumer feedback and we'll look in to the tray design via our development team.

Melissa

7 May 2021

Steriliser stopped working after a couple of months but was promptly replaced

Sarah

30 May 2021

Constantly de-scaling and gone through 3 units within a year due to just stopping working. Wouldn't buy again

Reply from Tommee Tippee UK

30 May 2021

We really appreciate your feedback Sarah and it has been provided to our Product Development teams after your contact with our Parent Hub.

Keekee

16 May 2021

It's good but just don't know if it will do its job

Reply from Tommee Tippee UK

16 May 2021

Thanks so much Keekee for your feedback and we hope you feel reassured once you start using it.

Morgan

11 May 2021

Absolutely rubbish

Reply from Tommee Tippee UK

11 May 2021

Hi Morgan! Thanks for your honest feedback and we do understand your frustration in getting this resolved with the retailer. We appreciate you reaching out to us and we hope your replacement machine has got you back on track.

Annastasia McLauchlan

9 May 2021

It's a good product but still very disappointed with the customer service

F kiani

5 May 2021

I like the value for money but not happy with the stand that keeps on moving. It should hve been different

Reply from Tommee Tippee UK

5 May 2021

Hi there! Thanks so much for your sharing your feedback on the SSAES. We are sorry that the stand doesn't meet up to expectations and we'll take your comments on board.

Sarah

18 May 2021

I’m really disappointed in this product. I descale the kettle and the steriliser ever other day which isn’t a problem at all, but the metal plate has burnt and now it has started to smell of burning which has worried me. We have only had it for a few months as we have a new baby. I wouldn’t recommend this to anyone. I don’t normally write reviews but felt this was important people knew.

Reply from Tommee Tippee UK

18 May 2021

Hi Sarah, thank you for taking the time to leave a review. We are disappointed to hear that you have had this experience. It could be a few reasons why this is happening. One possible issue might be milk residue on the plate which can be removed with a descaler like 'Oust'. We recommend also that bottles are clean and clear of any milk residue before sterilisation. If any milk residue escapes onto the plate, this will naturally burn the plate, so it’s very important that this is also cleaned before the sterilisation process. All feedback is important to us and if you find that you are still having difficulties, please give our our ParentHub team a call on 08085 9798 99 or alternatively PM us on Facebook @TommeeTippeeUK. Our team are always happy to help.

Nikki

17 May 2021

If I could rate it zero I would! Now on my 3rd machine following manufacturing faults which tommee tippee are passing the buck on responsibility for. If I could get a refund i would and order from another manufacturer as the customer service is just as poor as the steriliser itself.

Reply from Tommee Tippee UK

17 May 2021

Dear Nikki, we are so very sad to hear that your experience wasn't the positive one we had hoped for. We have looked into your case and can see that we tried our best to explain the situation to you regarding your purchase with John Lewis. Your product should still be under warranty and therefore the original retailer (John Lewis) is obliged to assist you with either a refund or an exchange. We take pride in our customer service and maintain high levels of care so it's sad to hear your feedback and we're sorry you've been left disappointed with the resolution offered by our aftersales team.

CHLOE ELLIS

13 May 2021

I bought this model in October 2020, (baby due March 2021) in February, I read a story where they had a problem with this Particular model, but when March came along I had no problems with it for the first few weeks. My boyfriend and housemate were sorting out the bottles as I was sorting out our little boy and they noticed that the steriliser wouldn’t turn on. They made sure to check different sockets in the kitchen and even went out and bought new fuses. They also tried to descale it (as it advises) except with boiled kettle water, because it wouldn’t turn on. I called up John Lewis and they said there was no point as it was broke. So we got the same model but from Argos that same day. This time as I was sorting out the bottles for the morning whilst I put on a cycle for during the night, I noticed it turned off after three minutes. My boyfriend was asleep with our baby so I asked my housemate as we had only had it a couple of days. I ran the cycle three more times just to be safe and we descaled it the next morning. It was fine for two days and it happened again. I don’t think this model is worth getting at all! I wish I had gotten the one I originally wanted as I doubt I would’ve went through so many problems! If you have one of this model, please keep an eye on it!

Reply from Tommee Tippee UK

13 May 2021

Hi Chloe! Thanks for your feedback. We are so sorry to her about the issues you are experiencing with the SSES. We'd love to speak to you about this and so please could you reach out to us on our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK.

Georgia

8 May 2021

Bought this steriliser as part of a bundle a few months back before my baby arrived. Have been using this steriliser for only 3 weeks following the ridiculous, unreasonable de-scaling guidelines even though we don't live in a hard water area and suddenly after working faultlessly the on switch no longer switches on. It's not the light, we have tried switching it on and waiting and it's not the fuse as we have tested for this. To be honest, I expected for a tommee tippee product that I would be getting quality, especially for the price charged for this. And I'd expect the product to last for at least as long as you are required to sterilise for. Thankfully I have the £10 microwavable steriliser from my first child as back up or I'd have been left with no means of sterilising for my newborn. Very disappointed. Absolutely do not recommend. What a waste of money for all new parents.

Arvind Bodwal

7 May 2021

AVOID! I would not recommend this product to anyone! Starts burning after a few uses and discolours your bottles! You phone customer services and they blame the water and where you live. Shocking customer service who give wrong advice and not even offer a refund or exchange for a different product. Ended buying a different product for my newborn, avoid Tommee Tippee at any cost.

Becky

11 June 2021

We previously had the old tommee tippee electric steriliser and were very happy with it so decided to purchase this one when we needed a replacement. Really disappointed as it didn't even last a month before it just stopped turning on.

Reply from Tommee Tippee UK

11 June 2021

Hi Becky, thanks for your review. We are sorry to hear about the power issue with your machine and can see that a new machine has been sent out to you. Without testing your current machine, we are unable to ascertain the reason for the fault, but we hope that the replacement will get you back on track.

Mr Jupp

14 June 2021

This was a gift, and have been informed this item was very good.

Reply from Tommee Tippee UK

14 June 2021

Thanks so much Mr Jupp for your feedback on your purchase of our Electric Steam Steriliser via our Tommee Tippee Online store. We're delighted to read your comments on our fast service and are sure your niece will find the machine a great asset!

Gabriella Kent

25 June 2021

Burnt after a week, leaving water dirty brown and needing cleaning every few days. Would not recommend.

Reply from Tommee Tippee UK

25 June 2021

Hi Gabriella. Thanks for sharing your feedback with us. We want to help you get your baby's feeding bottles clean and sterilized as easily as possible, and we're sorry to hear that you've been having issues with the sterilizer thus far. We're not sure why this is happening as it depends on a few factors, like how clean the bottles are before sterilizing, and if brown water is coming out that could mean the heat plate is dirty. We recommend reaching out to us directly so that we can troubleshoot this with you; our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK.

Deanna Louise Wood

3 July 2021

I really expected this product to be amazing! Turns out it’s not. I understand because it is using water it will be descaling regularly, however, it has started burning the bottom of the tray and has left a nasty brown smudge and the burning smell is just disgusting. I am so disappointed, I wouldn’t mind but I’ve been putting more than enough water in and then even putting the right amount in. Definitely do not recommend!

Soray

6 July 2021

Very happy with my product

Nicola

10 July 2021

My sterilise broke after 6 months but TT didn’t hesitate in replacing it. Great item

Jamie

17 July 2021

Broke after 3 months

Rebekah

20 July 2021

Abit flimsy but does the job

Nick

20 July 2021

Do Not Buy!!! Worked fine for about a week then steriliser would just click off sometimes after just 30 seconds with the bottles still cold inside. The only way to do a full cycle is to physically hold the button down. The lid is very heavy and impossible to use one handed and the top shelf is balanced precariously on the bottom so you will inevitably knock it off and spill all of the lids on the floor. There are so many bad reviews on this product but tommee tippee is very reluctant to admit there knowingly selling faulty products. I would not waste my money on another tommee tippee product after this

Reply from Tommee Tippee UK

20 July 2021

Hi Nick! Thanks for reaching out to us on Trustpilot. We would like the opportunity to investigate your feedback further. Please could you contact us on our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK. We’ll work with you to resolve any issues as quickly as possible.

RobDay

29 July 2021

Awful product! As with nearly every other review, this machine switches off randomly after just 1 minute when it’s supposed to be 5-7 mins. Then will randomly sterilise for over 10 mins another time. I’ve followed every instruction in the manual, descaled regularly. But it’s evident by all the reviews saying the same thing that this is a known and highly complained about issue which tommee tippee are doing nothing about once contacted. Spend your money elsewhere, or stick with cold water sterilising (Milton) where you know your baby’s items are being sterilised properly and safely

Reply from Tommee Tippee UK

29 July 2021

Hi Rob! Thank you for taking the time to leave your feedback. We'd love to talk to you about your comments. Please could you contact us on our Freephone number 08085979899 or PM our parent hub team through our Facebook page. We look forward to hearing from you.

Aftab

4 August 2021

not today

Crumpton

7 August 2021

Worst product I’ve ever brought

Reply from Tommee Tippee UK

7 August 2021

Hi there, thank you for taking the time to leave a review. We are sad to hear that you have not been satisfied with our service as we always aim to provide excellent consumer care. For your particular case, when you reported the issue with your steriliser, we swiftly ordered a replacement for you to get you back up and running. Please come back to us if we can help further.

Claire

14 August 2021

Although the item stopped working after 5 months the team at Tommee Tippee were amazing at ensuring we had a replacement product - confident that their item should not stopped working after this short time and provided a replacement - thank you Tommee Tippee

Fionnuala O Connell

18 August 2021

Wouldn't recommend buying this. Had exactly three months and it broke. Couldn't bring it back as I had lost receipt.

Reply from Tommee Tippee UK

18 August 2021

Hi Fionnuala, we're sorry to hear that your Steam Steriliser is causing you issues. We'd like to speak to you about this as we'd love to help you. Our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK

Yelke Huysmans

30 August 2021

Really fast which is very useful when time is of the essence

Stefan

2 September 2021

Think the product is good for the money

Sarah Mc Namara

2 September 2021

After 2 uses it was black in the bottom and required descaling already and i had used bottled water had measured it correctly . We have been using it a month now and after just 2 uses it needs descaling , timing wasting rather than time saving and for the price its just not worth it i regret buying it.. ill be selling it on and sticking with the microwave one instead

Reply from Tommee Tippee UK

2 September 2021

Hi Sarah! We're sorry about your issue and we'd love to help you with this. Please reach out to us directly via our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK.

Rebeka Kemp

15 September 2021

The same as every body else has pretty much said. Very disappointed. My steriliser is 2 days old and the heating element is already brown. Spoke to customer services which were no help and blamed living in a hard water area eventhough the item is 2 days old and it states in the paperwork hard water areas should descale every 14 days. Very disappointed and now have to buy another brand after using tommee tippee for years. Terrible product and terrible customer services who don't want to help the issue apart from to tell you to descale every 2 days!

Reply from Tommee Tippee UK

15 September 2021

Hi Rebeka, we're sorry to hear about your disappointment with the Steam Steriliser. This machine does require regular descaling to keep the hotplate clean. We'd also advise cleaning the bottles before they are placed in the steriliser as sometimes milk residue can land on the hotplate and cause a burning milk smell and damage to the hotplate. In your particular case, we'd recommend our Microwave Steriliser or UV Steriliser if you don't wish to descale. We've emailed you a voucher to use on our TT site should you wish to take this up. Thanks, tt

C Scott

16 September 2021

Don’t buy this product!!! I have had this set up for 5 days, and it’s burnt itself out already! Yep, after five days!! The FAQ help is to descale every four weeks, but I’m not sure five days really warrants that. Instead of making life easy, you get left with no steriliser for your bottles and have to improvise. It’s the biggest waste of money and I would suggest TT fix the problem before they sell anymore. Lots of internet comments confirm this happens a lot!

Reply from Tommee Tippee UK

16 September 2021

Hi Cheryl. We're sorry to see you're having issues with your Steriliser and we'd love to help you with this. Please reach out to us directly via our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK.

Donna Browring

26 September 2021

Worst baby product we have brought! Looks great , but does not do the job its supposed to. Ment to be on for at least 5 minutes and cuts out continuously! My husband and I now set a timer and stand by machine to keep re setting it. The lid has tiny handles which makes getting a bottle out when carrying a baby very different. The old model we had a couple of years ago was brilliant, very disappointed with tommee tippee producing such a poor quality product, would definitely not recommend.

Reply from Tommee Tippee UK

26 September 2021

Hi Donna! We're sorry about your issue and we'd love to help you with this. Please reach out to us directly via our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK.

Tom

4 October 2021

Speedy, easy to use!

Marie Bhikoo

4 October 2021

It is a great electric steriliser which does not take much time to complete a cycle. However, if you live in an area with hard water, like myself, you do need to clean it regularly (weekly) as the limescale builds up quickly.

Elizabeth

5 October 2021

Used this steriliser for two days and the heating plate has already rusted over. We live in a hard water area however this is just ridiculously quick, no other appliances have this issue so quickly. If we were to carry on using this item we would need to descale every other day which would ot be cheap. Ended up buying a £20 microwave steriliser instead. So much less hassle, and to be honest takes about the same amount of time. Would not recommend.

Laura B

16 October 2021

Brilliant easy to use product

Craig

17 October 2021

Has this steriliser a couple of months and had nothing but problems, from not running its full cycle even after we rescale it all time etc, now the water has leaked through into the electrics only the device, tripped my house electrics and blown it up. This product shouldn’t even have a star it’s that bad, dangerous take it off the market

Reply from Tommee Tippee UK

17 October 2021

Hi Craig! We're sorry to hear about your issue and we'd love to help you with this. Please reach out to us directly via our freephone number 08085 97 98 99 (Lines are open 9.00am-5.00pm Monday to Friday) or alternatively PM us on Facebook @TommeeTippeeUK.

Q&A

Support

Fast, fuss-free sterilising

Sterilise up to 6 bottles in just 5 minutes, ready to prepare a fresh feed for your baby any time of day or night.
Natural cleaning power

The all-natural cleaning power of steam gets into those hard to reach places, to sterilise every surface, killing 99.9% of germs that may linger in bottles, teats, breast pumps and other accessories, even after thorough washing.
Save time of bottle preparation

Contents stay sterile for 24 hours with the lid closed* which makes this steriliser perfect for night-time feeds. Switch it on before you go to bed and have bottles ready for those overnight or early morning feeds. *When the sterilising cycle is finished, either remove contents and use straightaway or leave the lid closed and contents will remain sterile for up to 24 hours.