Product Support
Electric Bottle and Food Warmer Recall US
IMPORTANT SAFETY NOTICE
ABOUT THE TOMMEE TIPPEE ELECTRIC BOTTLE AND FOOD WARMER
We have identified a safety issue with an old version of the Tommee Tippee Electric Bottle and Food Warmer previously sold in the US, Canada and Mexico. An image of the product is below. Baby and parent safety is at the heart of everything we do, so we are taking this very seriously.
This announcement applies only to products in the US, Canada and Mexico. The product is sold on its own and also in kits. No other products in the Tommee Tippee range are affected.
HOW TO CHECK IF YOUR WARMER IS AFFECTED.
If your unit has ‘Min’ on the dial instead of ‘0’ it may also be affected. If you have a product which does not match this picture then it is safe to keep using and you don’t need to read any further down this page.
If you do have the warmer pictured above, please check the base of the unit for the printed batch code and “UL” logo.
If your unit does not have both the “UL” logo and “GY” at the end of the batch code (as shown above in red) then it is safe to continue using and not subject to this recall.
If your unit has both the “UL” logo and “GY at the end of the batch code, please check the numbers in the batch code (as shown above in green). These numbers are in the format MMYY, so 0815 in the picture is August 2015. Please ignore any letters before the highlighted numbers.
All batch codes from April 2016 (0416) onwards are not affected and your bottle warmer is safe to continue using.
If you have an earlier batch code, your product is affected. Please unplug and stop using it immediately and we will send you a replacement. Please read our FAQs below and follow the instructions at the bottom to request your replacement warmer.
HOW TO RECEIVE YOUR REPLACEMENT ELECTRIC FOOD AND BOTTLE WARMER
Please click the button below and follow the on screen instructions to receive your replacement warmer.