Product Support

Thank you for choosing our ColicSoothe! Here is everything you need to know to get the best experience with your ColicSoothe, for you and baby!

View Product Manual

Support ColicSoothe

Getting Started

Parts guide

A: Lid

B: Chamber

C: USB charge cable

D: Start button

E: Light

F: Pressure release valve

When preparing a bottle for baby, ensure hands, surfaces and the product are thoroughly clean and dry.

 

How to charge

  1. Charge before first use using the USB cable and adapter provided. It will take approximately 4 hours to fully charge.
  2. When the unit has 20% battery left a red light (E) will appear. When the red light (E) is flashing you must charge the product.

  1. The product is fully charged when the light turns green (E)

 

Using your product


How to use

Ensure the product has charge and is on a flat and stable surface prior to using.

  1. Prepare your bottle as per the manufacturer’s recommendation if using formula. Once ready place into the chamber (B). Breast milk can also be used.
  2. Before placing into the chamber, remove the lid, teat and screw ring of your bottle and place the bottle base ONLY into the chamber (B).
  3. Now place the lid (A) onto the chamber (B), and screw on tightly keeping the product on a flat surface.
  4. Press the start button (D) for approximately 2 seconds to start the air removal cycle. The green light (E) will show and you will hear a sound to indicate the vacuum system has started, this will last up to 60 seconds. After approximately 60 seconds the sound will stop, however the air removal cycle will continue for about 3 minutes in total.
  5. When the air removal cycle is finished the green light will flash.
  6. Before removing the lid, press and hold the pressure release valve (F). You will now hear air being drawn into the lid A. Once this stops, keep holding the release valve (F) for a further 10 seconds. You will now be able to remove the lid by turning it anticlockwise.
  7. Carefully remove your bottle from the chamber (B). Attach your screw ring and teat, and feed. DO NOT shake the bottle once your milk has been through the air removal cycle, as this will put air back into the milk. Use the prepared milk immediately.

Note: Keep the device upright, the air removal cycle will stop if the device is tipped.

 

How to clean

The lid (A) is wipe clean only.

The chamber (B) can be hand washed only with warm soapy water and then rinsed.

DO NOT CLEAN IN THE DISHWASHER, OR STERILISE.

Support FAQ's

Flashing red light:

  • Charge immediately
  • Device not on a flat surface when in use (Your product will not operate if the device is tilted).
  • Cycle failed, hasn’t reached full pressure

Static red light: Low battery – 20% or less

Static green light: Cycle in progress

Flashing green light: Cycle complete

Ensure the unit is fully charged, connect the USB cable to a USB adaptor, and plug it in. Once the green light (E) is on, the unit is ready to use. Charging from an empty battery will take approximately 4 hours.

After the air removal cycle has finished (approximately 3 minutes), follow point 6.

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