Support Sleep Trainer Clock

Please make sure you’re using a 2.4GHz network. You may have both 2.4 GHz and 5 GHz networks available. Within your phone Wi-Fi settings, look for a network that has 2, 2.4, or 2g at the end of the Wi-Fi name.

If only one Wi-Fi name is displayed, you can check your network speed by following these steps:

Android users: While specific brands may vary, you can typically check your network speed in your phone’s Settings. Find the Wi-Fi network you’re connected to, then tap on it and the network information will be shown, including the speed.

iOS users: On iOS devices, you can download various apps that tell you how fast your network is, just search for ‘Network Check’ or ‘Speed Check’ within the App Store.

Some routers support both 2.4 GHz and 5 GHz bands, but only one Wi-Fi name is displayed on the Wi-Fi search page of your mobile phone. If you go to the wireless page of the router (the entry address is usually provided on the label attached to the back of the router), you should be able to adjust the settings from there.

Currently, we support English, French, German, Spanish and Italian.

Here at Tommee Tippee®, we’ve developed our Smart App to act as a Hub for all of your Tommee Tippee® Connected devices. That means you only need to download one app to access all our Connected lines.

• Within the Tommee Tippee app, select the GroClock Connect and then click on the pen icon in the top righthand corner
• Select ‘Share Device’
• Under ‘Share with Others’ you can then choose to share via Message/Email, or you can share a link

• Open the Tommee Tippee App and click on ‘Info’ in the bottom righthand corner
• Select ‘Home Management’
• From here, you can ‘Create a home’
• Enter a name for your home (location is optional, this just allows details of the weather to show on the app home screen)
• You can then create a room for each of your children
• If you then go back into ‘Home Management’ and select your newly created ‘Home’
• You will then be able to navigate the rooms in ‘Room Management’ 
  Once you select a room, you will then be able to add your connected devices to this room.

Research shows that, aside from complete darkness, Red is the most effective light colour at helping promote sleep. It might seem strange at first but it’s true for adults and children alike.

For a quick power nap, simply double tap the Sleep button on the back of your GroClock Connect . The device will enter Nap mode and stay in that state for as long as you selected on the countdown timer in the App.

Sometimes you just want your baby (and you) to have a quick power nap. The Nap setting allows you to set a countdown timer from when you enter that state, instead of a “wake up” time independent of when the baby goes down.

This is very easy, just open the Tommee Tippee app, select the ‘Connected GroClock’ and then click on the ‘Zzz’ circular icon in the top left corner.

Helpful Hint: you can access your Connected GroClock even faster, by adding it to your phone home screen. Just select the pen icon in the top righthand corner, select ‘Add to Home Screen’ and follow the simple 2 step instructions.

On the Colours screen, toggle the audio option to off by tapping the button (it will slide to grey). This will stop audio playing when that state is entered.

You can do this on the product as well as on your app.

On the product, press and hold the set and scroll buttons on the back for three seconds until the lock symbol appears.  

On the app, the padlock symbol is shown on all pages. Tap the symbol and the device will lock. You will still be able to adjust settings in the app.

Go to the Colours screen in the app and tap the State you want to change (Sleep Time, Wake Time or Nap Time). Then simply drag the dial to your preferred colour and brightness.

If your device is in that state, you will see the change immediately, otherwise you will see it when you enter that state.