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Thank you for purchasing a Tommee Tippee Multiwarm Bottle and Pouch Warmer. This product support page is here to help you learn how to use, clean and care for your warmer, and to help with any queries you may have.
Unplug and allow to cool before cleaning. After each use pour away remaining water from the bottle and pouch warmer by tipping the bottle and pouch warmer sideways over a sink and wipe clean with a damp cloth only. Do not clean with abrasive cleaners or allow to come into contact with solvents or harsh chemicals, damage could result.
The frequency of de-scaling should be as follows:
Hard water – 7 days
Medium – 14 days
Soft – 21 days
You can find out your water quality via your water provider.
After each use allow to cool before pouring away remaining water from the bottle and pouch warmer by tipping the bottle and pouch warmer sideways over a sink and wipe with a damp cloth only.
Unplug the bottle and pouch warmer and allow to cool before cleaning.
A build-up of limescale can negatively affect the performance of the bottle and pouch warmer. We recommend carrying out the descaling process as per above frequency guidelines to ensure the bottle and pouch warmer continues to work efficiently. Living in a hard water area can produce limescale quicker than other areas therefore descaling is required sooner.
Use a descaler that is suitable for use with stainless steel and use as per the manufacturer’s guidelines. Alternatively, you can use white vinegar to descale your bottle and pouch warmer, please use as per manufacturer’s guidelines.
Once you have descaled then follow instructions under set up to perform a final cleaning cycle. You may need to repeat the process if you find that limescale is still present.
DO NOT use metal objects or scourers to clean your bottle and pouch warmer.
DO NOT use bleach to clean the bottle and pouch warmer.
DO NOT use abrasive or anti-bacterial materials.