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Perfect Prep Filter

Support Details

Perfect Prep™ Filter

Category

Thank you for purchasing the Tommee Tippee Perfect Prep™ filter. This product support page is here to help you learn how to use it, and to help with any queries you may have.

  • How to prime your filter

    Only ever handle the filter by holding it by the blue cap.

    1. Remove the filter from packaging.
    2. Remove the sticker from the top of the filter.
    3. Fill a bowl with cold tap water.
    1. Submerge the filter in water and gently agitate until the bubbles stop.

    Your filter is now ready to fit into the water hopper. Once you place the filter into the machine, use the first bottle cycle without adding formula as a final flush to complete this process. Once complete, you’re ready to go!

  • How to replace the filter

    Our Perfect Prep™ are compatible for use in the Perfect Prep™ Original and the Perfect Prep™ Day & Night machines.

    WARNING: Do not use other brands of filter in your machine. Even if they fit, they may not remove the same level of bacteria. Using this machine without a Tommee Tippee water filter could put your child’s health at risk.

    Take a look at the image below for more information on why the Perfect Prep Filter is the best for use in the Perfect Prep™ machine.

    Replacing the filter in the Perfect Prep™ Original machine:

    1. Remove the filter from packaging.
    2. Remove the sticker from the top of the filter.
    3. Fill a bowl with cold tap water.
    1. Submerge the filter in water and gently agitate until the bubbles stop.

    Your filter is now ready to fit into the water hopper.

    1. Remove the water hopper and fit the filter.
    2. Replace in the water tank. Fill the hopper with COLD WATER.
    3. Wait for the water level low warning light to go out.
    4. Press the start / stop button. A red light will flash.
    5. The appliance will dispense an amount of cold water.
    6. Press the start/stop button. A green light will flash, and water will be dispensed to finish the cycle. The contents should be discarded.
    7. Press the filter volume reset button for 2 seconds to clear the memory. Discard dispensed water. Your machine is now ready to use.

    Replacing the filter in your Perfect Prep™ Day & Night machine:

    Your Perfect Prep™ machine needs a filter to work correctly. Replacement filters are available from the Tommee Tippee website, please follow this link to purchase.

    1. Enter the settings menu and scroll across to ‘Fit new filter’.
    2. Press the select button and then follow the directions on your screen

  • Still need help?

    If you’re still looking for an answer, get in touch with us here

We’ve prepared some common questions and troubleshooting advice to help you when using your Perfect Prep™ filters.

  • Why do I have to use a Tommee Tippee filter?

    Most standard water filters do not include an anti-bacterial filtration membrane, so even if they fit in your machine, they will NOT remove the same level of bacteria.
  • How often do I need to change the filter?

    On average the filter should last around 3 months, however this depends on the frequency of use and what size bottles you are preparing.
  • Why do I need to submerge the filter before first use?

    Submerging primes the filter before use ensures that any air bubbles or loose particles within the filter are removed prior to use. If bubbles remain, it could affect the operation of the machine. Submerging should only take a minute or so.
  • Sometimes when I change the water filter there are black particles on the cartridge. What are they?

    You may find that there’s a small residue of black carbon in the bag or on the surface of the cartridge; this can happen and it’s nothing to be concerned about. These dust particles are harmless and will be reduced during the initial set up process when submerging in clean fresh water.

    The carbon used in the filter is food grade certified and therefore poses no harm to your little one.

  • Do Tommee Tippee Perfect Prep filters have a use-by date?

    Our filters do not have a use-by date however they have been certified to food grade and are sterilised so they should remain unopened until you are ready to use them.
  • How long can I leave unused water in the tank?

    Water is a food stuff. We recommend using it within 1-2 days
  • Still need help?

    If you’re still looking for an answer, get in touch with us here