Assistance Produit
Support Steridryer Electric Steam Steriliser and Dryer
Using your product
Do you have a question about using your Tommee Tippee Natural Start Bottle Teats? Find the answers here.
What’s in the box?
Before first use
You must insert the filter provided into the underside of the steriliser base before you start using the steriliser and dryer.
How to use
It is important that all bottles, teats and accessories are empty and that they are clean and fully rinsed in fresh water before placing in the appliance for sterilisation.
Use on level surface and be sure there is no debris under the unit and the rubber pads are touching the surface.
This steriliser is designed for use with Tommee Tippee bottles and feeding accessories (except bottle brush).
The steriliser will hold a maximum of 6 Tommee Tippee Closer to Nature bottles (maximum 4 Advanced Anti-colic bottles) or a combination of fewer bottles plus soothers and breast pump parts.
How to replace the filter
It is recommended to change the filter every 6 months. The filter is found on the underside of the steriliser base (j).
To change the filter:
Unclip the filter panel door (k) and remove old filter.
Place the filter (l) into the steriliser base, making sure that the tab handle is still visible on top of the filter (m).
Place the filter panel door back onto the steriliser base (j).
Choose your function
Sterilise and Dry
- Press the Automatic sterilise and dry button once. The appliance will beep once and the sterilisation cycle will start. The sterilising time is approximately 10 minutes.
- When the sterilising cycle is complete, the drying cycle will follow automatically. The drying time is approximately 30 minutes.
- When the drying cycle is complete, the appliance will beep 5 times and power off automatically. Please allow to cool for at least 5 minutes before opening the steriliser.
Sterilise Only
- Press the sterilise button once. The appliance will beep once and the sterilisation cycle will start. The sterilising
- When sterilisation cycle is complete, the appliance will beep 5 times and switch off automatically. Please allow to cool for at least 5 minutes before opening the steriliser.
CAUTION! If you need to drain water from the base, always pour sideways away from the air vent in the direction marked inside the base.
Dry Only
- Press the dry button once. The appliance will beep once and the drying cycle will start.
- The drying cycle is approximately 30 minutes.
- When the drying cycle is completed, the appliance will beep 5 times and switch off automatically. Please allow to cool for at least 5 minutes before opening the steriliser.
Please note: The sterilisation and/or the drying cycle can be stopped any time by pressing the on/off button.
How to clean
Guidance on how to clean and maintain your Steridryer
Unplug and allow to cool before cleaning. After each use pour away remaining water from the steriliser base by tipping the steriliser and dryer sideways over a sink, ensuring no water gets into the air vent (i), and wipe clean with a damp cloth only. The lid (a) and the two racks (b, c) can be cleaned in hot water. Do not clean with abrasive cleaners.
Please note
WARNING!
TO AVOID THE RISK OF ELECTRIC SHOCK, INJURY OR DAMAGE: ALWAYS UNPLUG YOUR PRODUCT BE-FORE CLEANING. DO NOT IMMERSE THE BASE, THE SUPPLY CORD OR THE PLUG IN WATER OR OTHER LIQUIDS. DO NOT CLEAN BASE UNDER WATER TAP.
DO NOT use metal objects or scourers to clean your Steriliser and Dryer. DO NOT use bleach or sterilising fluid to clean it.
DO NOT use abrasive or anti-bacterial materials.
DO NOT scrub the heat plate.
CAUTION! UNDER NO CIRCUMSTANCES USE ABRASIVE, CORROSIVE OR SCRATCHING CLEANING AGENTS, AS THESE COULD DAMAGE YOUR STERILISER.
Please note: If there is insufficient water to complete the sterilisation phase effectively, the appliance will ‘”beep” 5 times and the function light will flash for 2 hours. Do not use the bottles or accessories. Repeat usage instructions to ensure effective sterilisation. Drying time based on 260ml / 9oz bottles. If you are using larger bottles, then extra drying time may be required.
De-scaling
The guide below shows what the frequency of de-scaling should be.
Hard water: 14 days
Medium: 21 days
Soft: 28 days
You can find out your water quality from your water provider. Unplug the unit and allow to cool before descaling.
After each use pour away remaining water from the unit base by tipping the unit sideways over a sink and wipe with a damp cloth only. We recommend that you des-cale your appliance according to the guidelines above to ensure that it continues to work efficiently. Living in a hard water area can produce limescale quicker than other areas so descaling is required sooner.
Use a descaler that is suitable for use with stainless steel and use as per the manufacturer’s guidelines. Or you can use white vinegar or a descaling sachet to descale your unit. Please use as per manufacturer’s guidelines. Where no method is stated, 1:4 descaler to water ratio can be applied.
Troubleshooting
If you’re experiencing issues, follow our troubleshooting advice below:
Warranty
This product is covered by our exclusive two-year warranty when you buy directly from us! For full terms and conditions, please click here.
What is covered?
Any defect due to faulty materials or workmanship which occurs while the Product is covered by this Warranty.
What is not covered?
This Warranty does not cover wilful damage, negligence or minor cosmetic damage caused by fair wear and tear.
How long are Products covered?
This Warranty covers Products for two years from the date of purchase.
We will keep a record of when you purchased your Product in your Tommee Tippee account, there is no need to register.
What if I bought my product elsewhere?
If you have purchased any Tommee Tippee items from another retailer, online or in-store, you should address any issues you have to that retailer or website in the first instance. Your statutory rights are against the retailer that sold you the Product.
What if it has been longer than two years from purchase of the Product?
This Warranty only covers Products for two years from the date of purchase. Do not worry if a defect occurs after this time, we still want to help, so please contact us in the same way you would if you were making a claim.
Still need help?
If you’re still looking for an answer, get in touch with us here.