Support Groegg2

Caring for your GroEgg2

Do not place your Groegg over or very close to a radiator, in direct sunlight or by an open window.

Make sure that you place your Groegg out of reach of your baby's cot, and that the power lead is not able to be reached or pulled by a toddler.

Warranty

This product is covered by our exclusive two-year warranty when you buy directly from us! For full terms and conditions, please click here.

What is covered?

Any defect due to faulty materials or workmanship which occurs while the Product is covered by this Warranty.

What is not covered?

This Warranty does not cover wilful damage, negligence or minor cosmetic damage caused by fair wear and tear.

How long are Products covered?

This Warranty covers Products for two years from the date of purchase.

We will keep a record of when you purchased your Product in your Tommee Tippee account, there is no need to register.

What if I bought my product elsewhere?

If you have purchased any Tommee Tippee items from another retailer, online or in-store, you should address any issues you have to that retailer or website in the first instance. Your statutory rights are against the retailer that sold you the Product.

What if it has been longer than two years from purchase of the Product?

This Warranty only covers Products for two years from the date of purchase. Do not worry if a defect occurs after this time, we still want to help, so please contact us in the same way you would if you were making a claim.

Still need help?

If you’re still looking for an answer, get in touch with us here.