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Contact Us

We're here to help…

We have loads of helpful videos and troubleshooting advice on our product support pages and you can call us on 1-800-096-938. Lines are open Monday to Friday from 11am to 5pm.

We're also available on Facebook @TommeeTippeeAustralia and via webchat on tommeetippee.com.

We have reduced staffing on weekends, so if you contact our Facebook and live chat inboxes after midday on Saturday, we'll pick up your query on Monday morning.

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Send us a message

We understand that time is precious with a little one, so to help us handle things as quickly as we can, it would be great to know what you'd like to chat about, adding as much detail as you can.

We understand that time is precious with a little one, so to help us handle things as quickly as we can, it would be great to know what you'd like to chat about, adding as much detail as you can.

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To help us speed thing up even more - if you can share any images that would help us understand your query and / or your receipt we'd really appreciate it!

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* If you have provided any sensitive personal information, such as any details about your or your child’s health, we will process this information with your consent and it will only be used as needed to make sure we’re dealing with your enquiry as thoroughly as possible. Your data will be handled as set out in our privacy policy..

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Other ways of getting in touch

Want help with a product?

Why not visit our Product Support pages and learn more about our products.

• Read some of our most Frequently Asked Questions
• Download Product Manuals
• Watch How to Use videos
Go to product support

General FAQ's

Click here for information on delivery and returns 

Call our team on:

1 800 096 938

Lines are open 11am-5pm Monday to Friday. You can also talk with us on Facebook @TommeeTippeeAustralia