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Thank you for purchasing the Tommee Tippee Deluxe Light and Sound Sleep Aid. This product support page is here to help you learn how to use, and care for your product, and to help with any queries you may have.
1x Light and Sound Sleep Aid
1x USB charging cable
Your Deluxe rechargeable light and sound sleep aid will need charging prior to use. To do this:
Remove the power unit by opening the pocket on the back of the plush toy. Insert the charging cable into the port on the base of the unit (fig A). During the charging process, the light (1) will show red. It will turn blue when fully charged. It will then flash 3 times when the battery is running low. It will take approximately 5 hours to fully charge the battery.
i.Make sure your light and sound sleep aid is fully charged before first use.
ii.Turn the power unit ON using the slider (4) (fig. B) on the front of the unit and select chosen volume: off – low – mid – high.
iii.To activate the nightlight, press the front of the sleep aid (1) (fig C). Change the brightness of the light through low, mid, high by pressing multiple times. The light will automatically turn off after 30 minutes or until you turn it off by pressing and holding the front for 2 seconds.
iv. To activate the sounds, press the back of the sleep aid (3) (fig. D). Scroll through the different sounds and lullabies by pressing multiple times. The sound will play for 20 minutes or until you stop it by pressing and holding the back of the sleep aid for 2 seconds.
How the CrySensor works:
The CrySensor allows your light and sound sleep aid to listen out for noise and respond by playing the sound or lullaby you choose to help settle your child back to sleep.
It listens out to noises in a room and is programmed to respond to crying or sharp sounds that may disturb your little one’s sleep. If there’s a rapid movement in the room, the noise may be enough to activate it.
There are 3 CrySensor settings which you can switch between using the CrySensor switch on the back of the device (2). To activate the CrySensor you must first activate the sounds on your device by pressing the back of the sleep aid.
The 3 CrySensor settings work as follows:
Before cleaning, please ensure you remove the electronic module. Once removed, the fabric part of the sleep aid can be machine washed at 30° but please do not tumble dry.
We’ve prepared some common questions and troubleshooting advice to help you with your new Light and Sound Sleep Aid.
You can use OIlieOwl or PipPanda from birth to soothe a newborn and continue to use their lights and sounds with your child as they grow.
You should place it near your baby so it can listen in CrySensor mode and so your baby can hear and see it.
Use the loop to attach it to your baby’s cot out of reach of your baby or stand it on nearby furniture. If you use the loop to attach to the cot, make sure it is hanging outside the cot so that if it falls, it will fall outside the cot.
NEVER PLACE A TOY OR OTHER OBJECT ON THE MATTRESS INSIDE A SLEEPING BABY’S COT.
It takes 5.5 hours to fully charge your Light and Sound Sleep Aid. Whilst charging, the light will be red and will turn blue when fully charged.
During the charging process, the light will show red. It will turn blue when fully charged.
The light on the front of the electronic module will flash 3 times when the battery is running low.
No, for safety reasons, the module should be removed for charging and therefore the product has been designed so that it doesn’t work while on charge.
When it is fully charged, the battery should last approx. 25 hours on the highest energy use and 75 hours on lowest energy level.
Yes, there are 3 volume levels to choose from, low, mid, high, or off completely.
First check the switch on the battery pack to make sure you have your light and sound sleep aid turned on.
If it still doesn’t work, check it is fully charged by plugging into the charging cable (Note: Your light and sound aid will not work while the battery is charging). The indicator light on the battery pack will glow red for charging and blue for fully charged. If you’re still having problems, please contact us.