Loading...

Deluxe Light and Sound Sleep Aid

Category

Thank you for purchasing the Tommee Tippee Deluxe Light and Sound Sleep Aid. This product support page is here to help you learn how to use, and care for your product, and to help with any queries you may have.

  • What’s in the box?

    1x Light and Sound Sleep Aid

    1x USB charging cable

  • How to charge

    Your Deluxe rechargeable light and sound sleep aid will need charging prior to use. To do this:

    Remove the power unit by opening the pocket on the back of the plush toy. Insert the charging cable into the port on the base of the unit (fig A). During the charging process, the light (1) will show red. It will turn blue when fully charged. It will then flash 3 times when the battery is running low. It will take approximately 5 hours to fully charge the battery.

  • How to use

    How to use

    1. Light selection button
    2. CrySensor switch
    3. Sound selection button
    4. Volume switch

     i.Make sure your light and sound sleep aid is fully charged before first use.

           ii.Turn the power unit ON using the slider (4) (fig. B) on the front of the unit and select chosen volume: off – low – mid – high.

    How to use

     iii.To activate the nightlight, press the front of the sleep aid (1) (fig C). Change the brightness of the light through low, mid, high by pressing multiple times. The light will automatically turn off after 30 minutes or until you turn it off by pressing and holding the front for 2 seconds.

    How to use

            iv. To activate the sounds, press the back of the sleep aid (3) (fig. D). Scroll through the different sounds and lullabies by pressing multiple times. The sound will play for 20 minutes or until you stop it by pressing and holding the back of the sleep aid for 2 seconds.

    How to use

    How the CrySensor works:

    The CrySensor allows your light and sound sleep aid to listen out for noise and respond by playing the sound or lullaby you choose to help settle your child back to sleep.

    It listens out to noises in a room and is programmed to respond to crying or sharp sounds that may disturb your little one’s sleep. If there’s a rapid movement in the room, the noise may be enough to activate it.

    There are 3 CrySensor settings which you can switch between using the CrySensor switch on the back of the device (2). To activate the CrySensor you must first activate the sounds on your device by pressing the back of the sleep aid.

    The 3 CrySensor settings work as follows:

    1. CrySensor ON: The CrySensor remains active and listens for your baby’s cry all night. When your child stirs, it will play your choice of sound or lullaby for 20 minutes and the nightlight will switch on for 30 minutes. After 30 minutes, it will then go back to listening with the CrySensor.
    2. CrySensor on a 3 HOUR AUTO SHUT OFF: The CrySensor remains active and listens for your baby’s cry for 3 hours, then automatically switches off. When your child stirs, it will play your choice of sound or lullaby for 20 minutes, minutes and the nightlight will switch on for 30 minutes. After 30 minutes, it will then go back to listening with the CrySensor. If the CrySensor doesn’t detect any sounds for 3 hours, then it will automatically switch off.
    3. CrySensor OFF: You can still play sounds or lullabies and use the light, but the CrySensor is not active and listening.

    How to crysensory works

  • Still need help?

    If you’re still looking for an answer, get in touch with us here
  • How to clean

    Before cleaning, please ensure you remove the electronic module. Once removed, the fabric part of the sleep aid can be machine washed at 30° but please do not tumble dry.

  • Still need help?

    If you’re still looking for an answer, get in touch with us here

We’ve prepared some common questions and troubleshooting advice to help you with your new Light and Sound Sleep Aid.

  • What age can the light and sound sleep aid be used from?

    You can use OIlieOwl or PipPanda from birth to soothe a newborn and continue to use their lights and sounds with your child as they grow.

  • Where should I put the light and sound sleep aid?

    You should place it near your baby so it can listen in CrySensor mode and so your baby can hear and see it.

    Use the loop to attach it to your baby’s cot out of reach of your baby or stand it on nearby furniture. If you use the loop to attach to the cot, make sure it is hanging outside the cot so that if it falls, it will fall outside the cot.

    NEVER PLACE A TOY OR OTHER OBJECT ON THE MATTRESS INSIDE A SLEEPING BABY’S COT.

  • How long does it take to fully charge?

    It takes 5.5 hours to fully charge your Light and Sound Sleep Aid. Whilst charging, the light will be red and will turn blue when fully charged.

  • How will I know when the sleep aid is fully charged?

    During the charging process, the light will show red. It will turn blue when fully charged.

  • How will I know when the battery is running low?

    The light on the front of the electronic module will flash 3 times when the battery is running low.

  • Can this product be used while charging?

    No, for safety reasons, the module should be removed for charging and therefore the product has been designed so that it doesn’t work while on charge.

  • How long will the battery last?

    When it is fully charged, the battery should last approx. 25 hours on the highest energy use and 75 hours on lowest energy level.

  • What are the 6 different sounds and lullabies?

    • White Noise
    • Rainfall
    • Heartbeat
    • Twinkle, Twinkle
    • Hush Little Baby
    • Brahms Lullaby
  • Is the volume adjustable?

    Yes, there are 3 volume levels to choose from, low, mid, high, or off completely.

  • Does the sound and light switch off after a certain amount of time or stay on constantly?

    Once activated, the sound will play for 20 minutes or until you stop it by pressing and holding the back for 2 seconds. The light will automatically switch off after 30 minutes or until you turn it off by pressing and holding the front for 2 seconds.
  • Can you use the light without the sounds?

    Yes, you can use the light without activating the sounds. Simply press the front of the unit to activate the light.
  • Is the light level adjustable?

    Yes, there are 3 different light levels. Change the brightness of the light through low, mid and high by pressing the front of the unit multiple times.
  • How do I check that the CrySensor is working?

    To check the CrySensor make sure you have the function switch in the correct position then clap next to it to hear your chosen sound or lullaby.
  • What sounds can my light and sound sleep aid hear?

    The CrySensor works best when it is less than 1 metre from your child. When noise levels within 1 metre reach 50dBA, it will play your chosen sound.
  • My light and sound sleep aid isn’t playing any sounds or lighting up. What can I do?

    First check the switch on the battery pack to make sure you have your light and sound sleep aid turned on.

    If it still doesn’t work, check it is fully charged by plugging into the charging cable (Note: Your light and sound aid will not work while the battery is charging). The indicator light on the battery pack will glow red for charging and blue for fully charged. If you’re still having problems, please contact us.

  • Does this come with a charging lead?

    This light and sound sleep aid is supplied with 1x USB charging cable. The USB adaptor plug is not included but the cable is compatible with most USB plugs used as phone chargers.
  •  Is the sleep aid machine-washable?

    Yes, simply remove the electronic module and then the OllieOwl and PipPanda plush fabric can be machine washed at 30°C and air dried.
  • Still need help?

    If you’re still looking for an answer, get in touch with us here