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We have loads of helpful videos and troubleshooting advice on our product support pages and you can also call us toll free on 1-800-715-9526. Lines are open Monday to Friday between 8am and 7pm EST.
We're also available on Facebook @TommeeTippeeNorthAmerica and via webchat on tommeetippee.com.
We have reduced staffing on weekends, so if you contact our Facebook and live chat inboxes after midday on Saturday, we'll pick up your query on Monday morning.