How do I use Home Management?
Follow the instructions on the Home Management page to add your own home, set the home name and home location, or add other rooms.
Multiple families can be created under one account…
You can either click the button in the upper left corner of the Home page or click Home Management > Add Home on the Me page, enter the added home, then enter the home settings page where you can add members.
"Homeowner" and "Administrator" can remove members by clicking on the member’s name.
Why is red the default colour for Sleep Time and Nap Time?
Research shows that, aside from complete darkness, Red is the most effective light colour at helping promote sleep. It might seem strange at first but it’s true for adults and children alike.
How do I enter Nap mode?
For a quick power nap, simply double tap the Sleep button on the back of your Connected Sleep Trainer. The device will enter Nap mode and stay in that state for as long as you selected on the countdown timer in the App.
Why have a Nap option?
Sometimes you just want your baby (and you) to have a quick power nap. The Nap setting allows you to set a countdown timer from when you enter that state, instead of a “wake up” time independent of when the baby goes down.
Why can't I activate Sleep Time from my phone?
For most of us, bedtime is a process that involves a few steps, all of which help us build a routine.
We felt that by keeping the "Sleep" button on the product, activating it becomes a final cue to your child that it's time to sleep.
It’s the only feature that we have kept exclusively on product, and we hope you'll agree it's a good approach!
How do I stop audio playing when I enter a new state?
On the Colours screen, toggle the audio option to off by tapping the button (it will slide to grey). This will stop audio playing when that state is entered.
How do I lock the Connected Sleep Trainer to stop my children playing with it when I’m gone?
You can do this on the product as well as on your app.
On the product, press and hold the set and scroll buttons on the back for three seconds until the lock symbol appears.
On the app, the padlock symbol is shown on all pages. Tap the symbol and the device will lock. You will still be able to adjust settings in the app.
How do I change the screen colour and brightness?
Go to the Colours screen in the app and tap the State you want to change (Sleep Time, Wake Time or Nap Time). Then simply drag the dial to your preferred colour and brightness.
If your device is in that state, you will see the change immediately, otherwise you will see it when you enter that state.