It’s great to see that you’ve purchased a Tommee Tippee Super-Steam Electric Sterilizer.
To help you get started and to keep it working effectively, we’ve added all the guidance you should need, plus some handy hint, tips and troubleshooting advice.
a) Removable lower tray
b) Removable upper tray
c) Drying rack (parts a+b) with sterile surface
d) Locator for Tommee Tippee bottle neck
e) Locator for Tommee Tippee anti-colic valve (for use if sterilizing advanced anti-colic bottle)
f) Locator for bottle hood
h) Sterilizer base
i) Lead with plug
j) Power button (play)
k) Stop button
l) Sterilizing indicator light
m) Steam vents
n) 80ml measurement on Tommee Tippee bottle
o) Cable tidy
This sterilizer is designed for use with Tommee Tippee bottles and feeding accessories (except the bottle brush) and it holds a maximum of 6 Tommee Tippee bottles or a combination of fewer bottles plus soothers and breast pump parts.
Please see the alternative assembly method below for 340ml bottles and Anti-Colic bottles.
Setting up your Super-Steam Electric Sterilizer for the first time
1. Do not connect to power at this stage.
2. Remove all items from inside the sterilizer base.
3. Pour exactly 80ml of water into the sterilizer base.
4. Assemble the lower tray (A) with logo front facing and upper tray (B) and place in the sterilizer base.
5. Add the lid.
6. Connect the lead and plug into the mains supply. Switch on at mains supply.
7. Press the play switch and it will light up amber to show that sterilizing has begun.
8. The light will switch off when sterilizing has finished.
9. Allow the unit to cool for 5 minutes before turning it off at the mains, removing the plug and sterilizer lid.
10. Remove the upper and lower trays, pour away any remaining water and wipe dry. Your sterilizer is now ready to use.
What can I sterilize in my Super-Steam Electric Sterilizer?
We recommend that the following items are sterilized from birth…
- Cutlery (non-metallic)
- Breast pumps (not the air tube or electric components)
- Teat tongs
- Storage lids
- Storage pots
- Nipple shields
How to use your Super-Steam Electric Sterilizer
The frequency of de-scaling should be as follows…
- Hard water – every 14 days
- Medium water – every 21 days
- Soft water – every 28 days
Hard water produces limescale quicker than other areas, so descaling is required more frequently. You can find out your water quality via your water provider.
A build-up of limescale can negatively affect the performance of the Super-Steam Electric Sterilizer. We recommend carrying out the descaling process as per the above frequency guidelines to ensure that your Super-Steam Electric Sterilizer continues to work efficiently.
To descale your unit, use a descaler that’s suitable for use with stainless steel and use as per the manufacturer’s guidelines. Alternatively, you can use white vinegar or a descaling sachet to descale your unit, please use as per manufacturer’s guidelines. Where no method is stated, 1 sachet to 200ml of hot water ratio can be applied.
Once you have descaled, then follow the instructions under set up to perform a final cleaning cycle.
Troubleshooting & FAQs
Do I really need to sterilize my bottles?
We recommend that you do, but it’s entirely your choice. The main reason for using a microwave or electric sterilizer is that they’re guaranteed to reach the 100°C needed to kill off harmful bacteria that can build up in milk, and you don’t get that guarantee with a dishwasher.
My sterilizer isn’t working – what can I do?
We’re really sorry to hear that! Please follow the steps below to get your unit working again…
- Check the mains lead is plugged into the unit and the mains socket is switched on.
- Check the fuse is in the plug (in a UK plug only)
- Check the socket by plugging in another appliance
- Check the sterilizing by plugging it into another socket
If none of the steps above get your unit working, please feel free to contact us for help and advice.
Should I get a lot of steam whilst the unit is on?
Not really. If you have way more steam than you’d expect, it could be that you’ve just got a few too many items inside. Check that items are correctly loaded into the sterilizer. There are marked areas on the trays to show where to put your bottles, and if you’re popping other items like teethers or soothers in, just be sure to space these out evenly.
Don’t overfill the machine with too many products as this reduces how efficiently the sterilizer works and it may not sterilize properly.
The correct amount of water is 80ml. More than 80ml of water in the sterilizer base will increase the cycle time. Less than 80ml may not sterilize the items properly.
Why are my bottles are coming out of the sterilizer with chalky marks?
If you are seeing chalky residue on items in your sterilizer, that’s a sign that it needs descaling. Please refer to the descaling instructions.
To help you identify limescale; here’s a picture of your heat plate fresh out the box, (A) and here’s a picture of a heat plate that hasn’t been descaled (B). If you notice a dark brown appearance, this is likely to be burnt on limescale which means you may need to descale the machine over a longer period e.g. overnight, or up to 24 hours.
There are flaky bits in the machine - what's causing it?
This will be due to a build-up of limescale that's loosened from the heat plate at the base of your machine, so we'd recommend giving it a good descale. We recommend using a descaler that’s suitable for use with stainless steel i.e. kettle, iron, and coffee machine de-scalers. Use as per the manufacturer's guidelines.
You could watch this quick video on how to descale your electric steam sterilizer.
It’s vitally important to regularly descale your sterilizer to avoid operating issues and damage to the heat plate, which is in the bottom of the machine.
Should there be water left in the bottom once its finished?
Yes, it’s common to have droplets of water remaining, the majority of the 80ml water should have evaporated during the sterilization cycle. Just empty it out once you’re finished and dry thoroughly to use again.
Why does my heat plate look rusty?
This will be due to limescale. We recommend using a descaler that is suitable for use with stainless steel i.e. kettle, iron, and coffee machine de-scalers. Use as per the manufacturer's guidelines.
If you notice a dark brown appearance as shown in the image below, this is likely to be burnt on milk which means you may need to descale the machine over a longer period of time e.g. overnight or up to 24 hours.
Why do my bottles still have marks on after I sterilize?
The chances are the marks are milk residue. Sterilizing removes bacteria, but bottles still need to be washed beforehand to remove any bits of milk clinging on inside. Warm soapy water will do the trick - thoroughly wash, then rinse and pop them in your sterilizer.
How should I store my sterilizer?
If you want to store your sterilizer to use again, we’d suggest that you run a full descaling programme to ensure all limescale is removed and to give it a clean. Ensure the unit is thoroughly dry and securely wrapped in bubble wrap and cardboard to keep it nice and snug. When deciding where to store it, we’d suggest somewhere nice and dry to avoid any damage.
What are the teat tongs for?
The teat tongs are included with the sterilizer so that you can safely remove freshly sterilized items without touching them with your fingers and potentially contaminating them. You can remove the teats with the teat tongs and then use the screw ring to re-assemble with the bottle.
Teat tongs should also be used to squeeze any residual water from the baglet of a soother. This is important to do after each wash/ sterilizing cycle, to avoid the risk of burning your little one’s mouth.
Should I dry the bottles before using them?
Thankfully, you can cross this off your to-do list. Any water left inside the bottles after sterilization is sterile and won’t collect germs, so there’s no need to dry. In fact, wiping the inside of a bottle after sterilization could add even more germs, so it’s best not to!
How do I reassemble my bottles when they’re ready?
Just reassemble as normal, but wash your hands thoroughly first, or use the teat tongs provided if you have them. The idea is to keep the bottle as clean and sterile as possible.
If you don’t want to leave them all in the sterilizer for the 24-hours, you can reassemble all bottles straight away and store them in a dry location. The fully assembled bottles will be ok to use for the same 24-hour period. Any unused bottles, after the 24 hours should be popped back in for a fresh sterilizing cycle.