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Dreamview Audio and HD Video Monitor

Category

Thank you for purchasing the Tommee Tippee Dreamview Audio and HD Video Monitor. This product support page is here to help you learn how to use, clean and care for it, and to help with any queries you may have.

  • Setting up: Baby Unit

    1. Place the baby unit near a power socket in the room where you are going to be monitoring your baby most of the time. It should be at least one metre away from your baby.
    2. Plug one end of the cable into the baby unit (DC jack), and then the other end of the cable (USB) into the power adapter.
    3. Turn on the power socket and the power LED will light up on the baby unit indicating the baby unit is on. Note LED light is more visible in dark light conditions.

  • Setting Up: Parent unit

    1. Plug one end of the cable into the parent unit (DC jack) and then the other end of the cable (USB) into the power adapter. Turn on the power socket (for first time use and when battery is flat leave to charge for four hours).
    2. Once the parent unit is fully charged (a full battery icon will be shown on screen), switch the parent unit on by pressing and holding the power button for three seconds. Now you are ready to start monitoring.
    3. Keep the parent unit at least 3ft/0.9 metres away from the baby unit to avoid audio feedback.
    4. The parent unit uses a power save function, after a short period of inactivity the screen will go blank, and the sound indicator will continue to be active. To power the parent unit back on just press any button on the parent unit briefly
    5. To power off the parent unit press and hold the power button for three seconds.


Once you are all set up, you’re ready to watch baby without waking them, day and night.

  • Parent Display Icon Overview 

  • Night vision

  • Adjust the volume & brightness

  • How to talk to your baby using the Parent unit 

  • Remote pan-tilt

  • Lullaby, soothing sounds setting

  • Feeding time

  • Vox setting

  • Zoom setting 

  • Time setting 

  • Temperature setting 

  • Add a baby unit  

  • Remove a baby unit

  • User help

  • General maintenance

Dreamview parts guide for the unit and the monitor screen

  •  What is the range of coverage of the camera and monitor?

    250m in free outdoor space and 50m in a domestic environment

  • Can I talk back to baby?

    Yes, by using the talk back button.

  • How long does the battery take to charge?

    4 hours at the point the monitor is completely depleted of any charge.

  • How long does the monitor continuously stream the camera?

    2 hours if left to stream the camera feed, but the monitor has a power save function built in to shut off the camera feed if no interaction with the monitor within 1 minute to extend battery life. If in stand-by mode, the parent unit will still be active and will turn back on if it hears baby crying

  • How do I add or remove a camera? 

    Follow the guide below:

  • Still need help?

    If you’re still looking for an answer, get in touch with us here
Table showing how to trouble shoot dreamview monitor

This product is covered by our exclusive two-year warranty when you buy directly from us! For full terms and conditions, please click here.

  • What is covered?

    Any defect due to faulty materials or workmanship which occurs while the Product is covered by this Warranty.

  • What is not covered?

    This Warranty does not cover wilful damage, negligence or minor cosmetic damage caused by fair wear and tear.

  • How long are Products covered?

    This Warranty covers Products for two years from the date of purchase.

    We will keep a record of when you purchased your Product in your Tommee Tippee account, there is no need to register.

  • What if I bought my product elsewhere?

    If you have purchased any Tommee Tippee items from another retailer, online or in-store, you should address any issues you have to that retailer or website in the first instance. Your statutory rights are against the retailer that sold you the Product.

  • What if it has been longer than two years from purchase of the Product?

    This Warranty only covers Products for two years from the date of purchase. Do not worry if a defect occurs after this time, we still want to help, so please contact us in the same way you would if you were making a claim.